Job description

Position: Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect Overview Client-Facing Technical Architect specializing in Dynamics 365 ERP implementations. Lead design and delivery of transformative, high-value solutions for Crowe clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. Collaborate closely with internal teams, clients, and external partners to architect sophisticated enterprise systems that align with business goals and drive measurable outcomes. Key Responsibilities • Architecture & Solution Design Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault). • Integration & APIs Select and apply the right integration patterns (Dual‑write/Dataverse, OData, DMF, File/Batch, Event‑driven, API‑first) and design secure, versioned APIs. • Data & Analytics Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse‑ready models, Power BI semantic models) to enable reporting, automation, and AI. • Non‑functional Requirements Embed performance, reliability, security, compliance, operability, and cost considerations with clear SLOs and testable acceptance criteria. Delivery Leadership • Serve as the primary client‑facing technical lead from discovery through go‑live and hypercare; guide backlog, scope, estimates, and technical risk mitigation. • Set up environments, integration patterns, security, and Dev Ops pipelines that enable teams to deliver features quickly and safely. • Ensure technical deliverables meet quality standards, align with strategic objectives, and foster a referenceable client experience. • Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation. • Identify opportunities for collaboration with broader Crowe Technical specialists and Microsoft Fast Track to enhance outcomes. Copilot & AI Enablement • Build ERP and integration solutions that surface the right data to enable Copilot, reporting, and advanced analytics. • Embed automation and intelligence into processes to improve efficiency, quality, and decision‑making. • Help clients adopt Copilot and AI capabilities in a controlled, value‑driven manner, balancing innovation with compliance and security. Advisory, Pre‑Sales & Thought Leadership • Shape proposals/SoWs, lead client demos and technical deep‑dives, and contribute to estimates and delivery approaches. • Create reusable accelerators, reference architectures, and best‑practice playbooks; mentor engineers and consultants. Qualifications • Mandatory 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2–3 full cycle implementations in an architect or lead role). • Hands on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS. • Proven architecture experience across Power Platform (model‑driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid). • Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message‑based patterns). • Demonstrated ownership of non‑functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies. • Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests). • Strong grasp of security & governance (Entra , RBAC, DLP, environment strategy). • Excellent client communication (executive ready storytelling, clear tradeoff articulation) and consulting acumen (scope, estimates, risk/issue mgmt). • People management experience: team leadership, coaching, performance feedback, and resource planning. Nice‑to‑Have • Experience with Dataverse/Dualwrite, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth. • Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns. • Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert. About Crowe & Equal Opportunity Crowe is an equal opportunity employer. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. #J-18808-Ljbffr

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