Job description

Position: Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect Overview Your Journey at Crowe Starts Here: Crowe offers a meaningful and rewarding career with real flexibility to balance work and life moments. You are trusted to deliver results and make an impact. Crowe values equity of opportunity and supports career growth and leadership for all. With over 80 years in business, Crowe has built a tradition of excellent service across its audit, tax, and consulting groups, continuously investing in innovative ideas and technology-powered solutions to enhance services. Join Crowe to help shape the future of the industry. Job Description As a Client-Facing Technical Architect specializing in Dynamics 365 ERP implementations, you will lead the design and delivery of transformative, high-value solutions for Crowe clients. The role requires technical leadership to ensure quality, seamless execution, and client satisfaction across complex projects. You will architect sophisticated enterprise systems in collaboration with internal teams, clients, and external partners to align with business goals and drive measurable outcomes. Key Responsibilities • Architecture & Solution Design • Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault). • Select and apply integration patterns (Dual-write/Dataverse, OData, DMF, File/Batch, Event-driven, API-first) and design secure, versioned APIs. • Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse-ready models, Power BI semantic models) to enable reporting, automation, and AI. • Embed non-functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria. • Delivery Leadership • Serve as the primary client-facing technical lead from discovery through go-live and hypercare; guide backlog, scope, estimates, and technical risk mitigation. • Lay the foundation for delivery by setting up environments, integration patterns, security, and Dev Ops pipelines that enable teams to deliver features quickly and safely. • Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens Crowe's reputation. • Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation. • Proactively identify and pursue opportunities for collaboration with broader Crowe Technical specialists and Microsoft Fast Track to enhance project outcomes. • Copilot & AI Enablement • Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics. • Embed automation and intelligence into processes to improve efficiency, quality, and decision-making. • Help clients adopt Copilot and AI capabilities in a controlled, value-driven manner, balancing innovation with compliance and security. • Advisory, Pre-Sales & Thought Leadership • Shape proposals/SoWs, lead client demos and technical deep-dives, and contribute to estimates and delivery approaches. • Create reusable accelerators, reference architectures, and best-practice playbooks; mentor engineers and consultants. Qualifications Mandatory • 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2-3 full cycle implementations in an architect or lead role). • Hands-on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS. • Proven architecture experience across Power Platform (model-driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid). • Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message-based patterns). • Demonstrated ownership of non-functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies. • Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests). • Strong grasp of security & governance (Entra , RBAC, DLP, environment strategy). • Excellent client communication (executive storytelling, clear trade-offs articulation) and consulting acumen (scope, estimates, risk/issue mgmt). • People management experience: team leadership, coaching, performance feedback, and resource planning. Nice-to-Have • Experience with Dataverse/Dual-write, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth. • Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns. • Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert. Compensation &…

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