Job description

ITnova is seeking a Business Analyst to support web application initiatives. The selected candidate will work closely with engineering and technology teams to elicit requirements, support application development, and drive continuous improvement for enterprise platforms. Location: Jersey City, NJWork Type: Hybrid Responsibilities Gather intelligence from subject matter experts and administers about needs and future improvements. Assist in eliciting, documenting, and analyzing requirements for software projects, includes conducting stakeholder interviews, workshops, and analyzing existing documentation to ensure a comprehensive understanding of the project scope. Work closely with system owner and end users to assess their current software development processes and identify areas for improvement and optimization. This involves analyzing workflows, identifying bottlenecks, and recommending strategies to streamline processes and increase efficiency. Manage change request and define the change implementation with steering committee. At the direction of the Authority and in coordination with the Application group Project Manager, collaborate with in-house/off-site development team to translate business requirements into detailed functional specifications. This includes documenting user stories, use cases, and acceptance criteria to guide the development team in building applications/workflows that meets the business needs. The applications/workflows include in-house full-stack developed web application in .Net/React framework, and no[1]code/low-code solution built in the enterprise platforms, including but not limited to Microsoft SharePoint, Microsoft Power Platforms, OpenText Content Server, and eBuilder. Develop, enhance and maintain the Power BI reports and SQL Server Report Services (SSRS) for Engineering applications. Help to prioritize requirements based on business value, risk, and feasibility. Assist in defining a comprehensive quality assurance and testing strategy to ensure the application/workflow meets quality standards and fulfills business requirements. This includes defining test plans and test cases, conducting testing activities, and collect test user feedback throughout the development lifecycle, and perform code compliance review. Prepare user guide, user training material, and provide in-person/online user training. Provide general Engineering help desk support as a member of the Apps Support Team. REQUIRED Education, Technical Qualifications and Experience Must possess a bachelor’s degree from an accredited college. Minimum 2 years solid experience in Business Analysis for full stack web application development project. Minimum 2 years solid experience in Business Analysis for online/in-house hosted third party enterprise platform application development. Minimum 2 years solid experience in database querying and data profiling in a Microsoft SQL Server environment. Minimum 2 years solid experience in report development and support using Microsoft SSRS. Minimum 1 years experience in report and dashboard development and support using Microsoft Power BI. Minimum 1 years experience in system workflow and diagram design and documentation using Miro or Microsoft Visio. Minimum 1 years experience with version control and task management platform Azure DevOps. Demonstrate proficiency with SDLC methodologies and understanding of programming logic (e.g., conditional statements, loops). Ability to analyze and interpret data flow diagrams, ERDs, and integration points between systems. Demonstrate proficiency with Microsoft Office 365 Suite, including Word, PowerPoint, Excel and demonstrated proficiency with Adobe Acrobat Pro REQUIRED Soft Skills Strong system analysis skills – able to produce concept/scope documents, use case and system requirements documents. Excellent analytical and conceptual thinking skills. Excellent oral, written and communication skills. Self-motivated with the ability to prioritize multiple tasks, meet deadlines, and manage changing priorities. Preferred Technical Qualifications and Experience Demonstrate proficiency in Enterprise Content Management solutions such as OpenText and SharePoint. Experience with UI/UX design in Figma or similar platform is highly preferred. Experience with API testing tools (e.g. Postman) and automated testing tool (e.g. Playwright). Experience with data ETL process using Microsoft SQL Server Integration Services (SSIS). Experience working with eBuilder is highly preferred. Experience working with support of construction industry project management, document management and financial reporting systems. Knowledge of DocuSign. Experience working with large public government agencies or utility organizations, a plus.

Requirements