Job description

Job Title: D365 Functional Consultant Sales Module Location: Hyderabad or Bangalore (Hybrid 2 to 3 days onsite per week) Job Type: [Full-Time | Contract | Long-Term Engagement] Experience Level: 7+ Years Start Date: [Insert Start Date or ASAP] Job Description: We are seeking an experienced D365 Functional Consultant with strong expertise in the Dynamics 365 Sales module to join our team in a hybrid capacity based out of Hyderabad or Bangalore. The ideal candidate will play a critical role in designing, configuring, and delivering business solutions using Microsoft Dynamics 365 CRM, with a focus on Sales functionalities and integrations. Responsibilities: • Engage with business users and stakeholders to gather and understand requirements related to Sales processes. • Configure and customize D365 Sales module to meet business needs. • Map business requirements to D365 capabilities and provide process improvement recommendations. • Drive functional solution design including configuration, workflows, business process flows, and forms. • Support pre-sales activities such as demos, solutioning, and proposal development when required. • Create functional documentation including solution design documents, functional requirement specs, test cases, and training materials. • Collaborate with technical teams for integrations, customizations, and reporting requirements. • Conduct user training, testing, and support go-live readiness. • Adhere to Microsoft best practices for D365 implementation and optimization. Required Qualifications: • 7+ years of experience in Dynamics 365 CRM, with a minimum of 3 years working specifically with the Sales module. • Proven experience in end-to-end implementations of D365 Sales, including requirement gathering, gap analysis, configuration, testing, and deployment. • Strong understanding of sales processes such as lead management, opportunity management, forecasting, and sales reporting. • Experience with Power Platform (Power Automate, Power Apps) and familiarity with Dataverse. • Good knowledge of CRM integration points with other systems (ERP, marketing automation, etc.). • Ability to create detailed functional documents and provide end-user training and support. • Excellent verbal and written communication skills. • Ability to work independently and in a hybrid/onsite environment 2 3 days per week.

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