Job description

Sales-Development Representative - 16213 Length of Contract: 12+ Months Location: Englewood Cliffs, NJ Schedule: Hybrid, M-Th in office, Friday WFH • *NO C2C due to client restrictions** Top Skills: • B2B sales skills • Customer service skills • Detail-oriented and organizationally minded Our client is looking for a talented sales-development representative to sell their products and solutions, directly to SMBs, mid-market companies, and strategic partners, via their B2B online eCommerce store. Other responsibilities will include: • Identify and qualify business opportunities and sales pipelines with both existing accounts and through autonomously prospecting new accounts • Manage customer accounts and post-purchase order requirements and issues to ensure a positive customer experience and repeat purchasing (full lifecycle) • Track customer requests and status while working with various internal teams to fulfill the need • Analyze data and identify opportunities for improvement and growth both within accounts and more broadly with our client’s B2B eCommerce • Develop account plans aligned with our customers’ strategies, assess their progress and guide them on the journey of transformation to mobility, while growing adoption of our client’s ecosystem (Mobile, Display, TV, Memory and Appliance) • Ensure 100% satisfaction with all prospects and customers Background: • Bachelor’s degree required • 3+ years experience with a proven track record in sales, account management, customer service, business development and strategic sales, preferably in Technology companies • A “get it done now” attitude with experience and capability to work in a highly autonomous environment • Experience structuring Sales Agreements, POs, Custom offers, Bundles, Solutions to facilitate a Business Deal • Strong organizational skills with an ability to create and maintain good sales records and forecasting methodologies • Strong project or program management experience with attention to documentation, tracking and details • Proven ability to develop and maintain effective work relationships, and influence both internal and external stakeholders • Ability to articulate and present our value proposition to target strategic partners • Ability to gather and leverage data to develop compelling strategies, then bring a plan to fruition with seamless execution and attention to detail • Strong customer-centric focus/ability to anticipate and react to user needs • Demonstrated ability to work collaboratively with diverse teams to achieve necessary results • Demonstration of innovation and initiative; always looking at improving the customer experience and processes while also displaying a willingness to dive into the details and help wherever necessary • Ability to anticipate how a decision made can affect our customers, partners, ecosystem and operations • Strong knowledge of Microsoft Excel • Strong understanding of current technologies and systems that support the digital ecosystem • Strong understanding of eCommerce sites and merchandising

Requirements