Job description

Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+ employees, they are seeking a full time IT Support Engineer fully onsite out of their Greenwich, CT office. This is for someone really looking to take that next step. This is a time of high-growth at the firm, having hired many over the past year plus. There is a strong push on their IT initiatives currently. The firm makes high caliber long-term investment hires. They are a heavy automation shop, use technology to their benefit, and are not afraid of using AI to improve. The right candidate for this opportunity would be an organized, self-motivated resource who is looking to challenge themselves and grow into performing a larger IT role in the firm. Responsibilities: • Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a predominately Windows-based environment; • MSP Interface Candidate will be expected to help manage the daily inventory/drive completion of all tickets routed to our MSP for Desktop Support, Phone, Printers and lend a hand in driving MSP-handled Cyber, Server and Networking Projects; • Ticket Entry/Tracking Candidate will be expected to log all user requests into a ticketing system and report on delivery times and trends; • Development Team Interface Candidate would be expected to work with the Development Team and their consultants to ensure proper infrastructure and account access; and • Working with various Infrastructure related vendors to procure hardware. Qualifications: • 5-7+ years of experience desktop support in a Windows-based environment • Proficient in MS Azure, O365 Applications/Email/Teams, and On-Prem AD/On-Prem Exchange • Ability to run an organized, collaborative IT-related project • Familiar with SSO and other methods of securely connecting to 3rd party Cloud-based tools • Experience with networking and server provisioning projects • Working knowledge of PowerShell scripting • Knowledge in the following areas would be a plus: SharePoint, SQL and AWS ID: 43954

Requirements