Job description

About the Role We are looking for a skilled Collaboration & Productivity Platform Administrator to manage, optimize, and support enterprise collaboration tools. You will be responsible for administering platforms such as Microsoft 365, Google Workspace, Slack, Box, Zoom, and other integrated tools (including AI features). The role requires strong technical expertise, excellent communication skills, and the ability to work across global teams. Responsibilities • Administer and configure Microsoft 365, Google Workspace, Slack, Box, Zoom, and other enterprise tools. • Ensure secure, scalable, and compliant operations across platforms. • Manage user provisioning, roles, and third-party integrations with security/privacy teams. • Build and maintain Power Apps, Power Automate flows, and Dataverse models. • Monitor system health, perform upgrades, and troubleshoot issues. • Provide Tier 2/3 support and training to global users. • Track and resolve tickets, ensuring high user satisfaction. • Manage collaboration-related projects, tool evaluations, and adoption plans. • Create and maintain technical documentation, training materials, and governance standards. Requirements • Hands-on experience with Microsoft 365 and/or Google Workspace administration. • Experience with Slack, Box, Zoom, and other collaboration tools. • Knowledge of Azure SSO, Power Platform, APIs, integrations, automation, PowerShell. • Familiarity with OAuth, SAML, and identity federation. • Strong communication skills to work with technical and non-technical stakeholders. • Ability to work across global time zones and manage multiple priorities. • Bachelor's degree in Computer Science, Information Systems, or related field. Preferred • Master's degree in related discipline. • Certifications such as: • Microsoft 365 Certified: Collaboration Communications Systems Engineer • Google Workspace Administrator • ITIL Foundation or PMP

Requirements