Job description

Note: The job is a remote job and is open to candidates in USA. ECLARO is a market-leading insurance company in the Financial Services Industry, seeking an Active Directory Technical Specialist. The role involves installation, configuration, and maintenance of Active Directory services to ensure a secure and efficient environment while driving continuous improvements. Responsibilities • Supporting AD Services (and Azure Active Directory) at a multi-forest enterprise scale • Install, configure and maintain Active Directory Domain Controllers, site links and subnets. • Design, test deploy and troubleshoot Group policies for Enterprise customers. • Monitor Active Directory health and proactively fix issues. • Troubleshoot AD authentication and authorization related issues. • Install, configure and maintain AD Integrated and Non-AD integrated DNS Zones. • Install, Configure and Maintain DFSR and Namespace. • Responsible for Active Directory backup and restore. • Troubleshoot trust related issues. • Monitor and maintain SYSVOL health. • Configure and maintain NTP for Enterprise Infrastructure. • Configure and manage Azure Active Directory (managed domain, MFA, Enterprise App, Registration, Conditional Access Policies, Azure AD Sync issue, B2B, B2C, User and Group Management). • Troubleshoot related issues from monitoring or highlighted from colleagues outside of team via incidents. • Support during major service outages at AD or business services end help troubleshooting on coordinated major incident calls. • Supporting application teams to find flaws in their design that would affect resiliency and similar aspects. • Computer and phone use, required. Skills • Working knowledge on DNS aging and Scavenging. • LDAP / LDAPS integration of customer applications. • Strong knowledge of FSMO roles (Transfer / Seizure). • Experience with PowerShell; had applied scripting to solve IT Admin challenges. • Experience on single object / multiple objects restore from AD Recycle Bin. • Good understanding and hands on experience of Domain Controllers upgrade process and migrations. • Experience extending Active Directory to cloud (Azure / AWS). • Hands on experience on Azure AD connect tool, support and troubleshooting. • Must be responsive and well organized. • Strong customer service experience and skills. • Must demonstrate strong communication skills, both written and oral. • Experience with AWS Cloud Infrastructure management and Directory services. • 3-5 years of experience in supporting Active Directory services in a multi-forest environment with key focus on LDAP, Group Policy. • Experience with Windows Server Operating System (2012 / 2016 / 2019 / 2022) configuration, performance management, troubleshooting on physical and virtual environments. • Microsoft certification in the Windows Server OS or Active Directory Space. • Insurance industry experience. Education Requirements • Familiarity with Single Sign-On (SSO) / MFA - Ping, Okta, or similar platform. • Bachelor's Degree in Computer Science, Information Systems, or equivalent work experience. Benefits • 401k Retirement Savings Plan administered by Merrill Lynch • Commuter Check Pretax Commuter Benefits • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO Company Overview • ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines. It was founded in 1999, and is headquartered in New York, NY, US, with a workforce of 1001-5000 employees. Its website is http://www.eclaro.com. Company H1B Sponsorship • ECLARO has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2023, 2 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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