Job description

IT System Administrator – Remote & Onsite Support (MSP) We are currently seeking a IT System Administrator – Remote & Onsite Support (MSP). To be considered, you’ll need 2+ years working at a Managed Service Provider and advanced knowledge of Microsoft Technologies. The IT System Administrator – Remote & Onsite Support (MSP) will be part of a Cloud Services company that exclusively focuses on the SMB market. The IT System Administrator – Remote & Onsite Support (MSP) will support a growing cloud services and external network systems for SMB clients. The IT System Administrator – Remote & Onsite Support (MSP) will be responsible for escalations on the helpdesk, assisting with projects such as migrations, and serve as a trusted advisor to clients when on site. IT System Administrator – Remote & Onsite Support (MSP) Responsibilities: • Recommending new technologies and solutions to proactively support the clients’ environment • Testing and evaluating network systems to eliminate problems and make improvements • Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site • Providing Escalation support for both Help Desk Technicians and Jr System Administrators, and assist in their training and education IT System Administrator – Remote & Onsite Support (MSP) • Experience in Tier II, administration, configuration, management and design of Windows Server-based corporate networks • Office 365 and Microsoft Azure experience • Experience with an RMM/PSA tool (we use ConnectWise) • 2+ years working for a Managed Service Provider REQUIRED*** • Migration experience: P2V migrations with VMware and Hyper-V IT System Administrator – Remote & Onsite Support (MSP) Benefits: • 100% employee paid health coverage • Salary $70,000-$90,000 + annual bonus • Continued training opportunities • Opportunity to work with over 300 technologies • Family oriented, fun company culture

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