Job description

Our client, a well-established organization is looking to hire an IT Help Desk Specialist to start right away! This role will be based onsite in San Antonio, TX. Responsibilities: • Serve as the first line of support for technical assistance inquiries • Troubleshoot and resolve hardware, software, mobile device, VoIP, printer, and Active Directory issues • Support software and hardware installations, upgrades, and user account management (onboarding/offboarding) • Monitor and escalate urgent technical issues as appropriate • Maintain IT documentation, asset inventory, and system records • Identify and recommend process and performance improvements • Additional duties as assigned Required Qualifications: • High school diploma or equivalent required; Associate’s or higher degree preferred • 2–4 years of IT help desk experience • Experience with mobile device management (Android/iOS), printer/MFP setup, VoIP, FTP, and Active Directory preferred • Certifications such as Microsoft, CompTIA A+, Networking, or Security a plus • Excellent communication, problem-solving, and organizational skills • Ability to work independently as well as in a team environment If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

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