Job description

Location: San Antonio, TX (Required) Job Type: Full-Time, Exempt Work Schedule: Mon–Thu 8:00 am-5:00 pm; Early release Fridays, 8:00 am–3:00 pm. This is an in office position. Candidate must reside in San Antonio, Texas. Relocation packages are not offered at this time. Company Description Since 1901, Catholic Life Insurance has been a leading provider of Life Insurance and Annuities. Operating in 15 states, including Texas, the company is dedicated to serving communities through faith-based programs, volunteer projects, and charitable fundraising efforts. With assets exceeding $1.27 Billion and an Excellent rating from AM Best, Catholic Life Insurance is committed to protecting families and supporting their financial well-being. Are you the right fit? We are seeking an experienced and strategic Network Systems Administrator to oversee our server and network operations, security, help desk support, and disaster recovery planning. This leadership role is critical in maintaining the performance, integrity, and security of our IT environment while coaching and developing a high-performing support team. You’ll play a key role in recommending and implementing infrastructure upgrades and ensuring alignment with organizational goals. Essential Functions: • Provide support and maintenance for all hardware devices including servers, computers, switches, copiers and printers. • Provide support and maintenance for all software applications to include purchasing new software and updating existing software to current supported levels. • Monitor and maintain the integrity and security of all operating systems, networks and peripheral equipment. Initiates contact and works directly with programmers and/or vendors to rectify integrity issues. • Participates in the annual disaster recovery test plan utilizing Datto appliance and IBM virtual backups. • Execute and monitor all systems’ event logs and take corrective actions when necessary. • Provide continuous first-line support and direction to help desk staff. • Mentor and coach team members with their career development in regard to: technical job knowledge, unit policy and procedure, performance management, unit process improvement and operational strategic goals. • Monitor and approve time off and timecards for subordinates, compliant with organization policy. • Manages employee relations within unit/department. • May assist other units in the department as needed. Competencies: • Technical Expertise – Network & Systems Administration • Leadership, Team Building, and Coaching • Advanced Communication (Written & Verbal) • Problem Solving & Decision Making • Emotional Intelligence & Delegation • Quality-Focused Execution & Accountability • Accountable, Coachable, Team Oriented, Customer Focused. Supervisory Responsibility This position manages all employees of the unit(s) and is responsible for the performance management, employee development, employee relations and staffing and hiring within the unit(s). Hours of Work This is a full-time position. Regular office hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., Friday 8:00 a.m. to 3:00 p.m. Occasional evening and weekend work may be required as job duties demand. This position requires face to face and in-person interaction and requires the incumbent to be in the office during regular office hours to access information kept on-site. Travel Infrequent travel required for this position, less than 5%. Travel may be outside local area and overnight. Required Education and Experience • College or University Degree in related area • 5+ years related experience • 1+ year of direct management or supervisory experience • Proficiency with Microsoft 365 Preferred Education and Experience • Master’s Degree or Higher (e.g., JD, MBA, CPA, Ph D) • Experience with technologies such as: Dialpad VoIP, Hyper-V, VMware, SQL Management Studio, Active Directory • IT Professional Certifications (CompTIA, Microsoft, Cisco, etc.) are highly desirable. • Bilingual (English/Spanish) • LOMA Level 1 Certification (281 & 291), Company sponsored certification required as part of initial training plan upon hire. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Catholic Life Insurance provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Catholic Life Insurance is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to rkimes@cliu.com or call 800-828-9921 ext. 1530. Job Type: Full-time Pay: $100,000.00 - $120,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Disability insurance • Health insurance • Paid time off • Tuition reimbursement • Vision insurance • Work from home Application Question(s): • Our recruiter personally reviews every application and resume, no AI involved. This is your opportunity to catch my attention! Are you ready to answer a few questions to help us get to know you better? • Will you now, or at any point in the future, require employment visa sponsorship? • How many years of related experience do you have? Please describe in detail: • How many years of management experience do you have? Please describe in detail: • Do you have any relevant Licenses or Certifications you'd like us to consider? • What appealed to you about this position or our company? • Are you willing to take a drug test and undergo a background check, in accordance with local law/regulations? • Are you currently located in San Antonio, Texas and able to work in office? If not, are you prepared to relocate without employer provided relocation assistance? Education: • Bachelor's (Required) Work Location: In person

Requirements