Job description

About Us We are a high-volume email marketing provider, helping clients send millions of messages, manage subscriber lists, and maintain strong deliverability. Our infrastructure spans Microsoft SQL Server, Linux-based email sending services across multiple cloud platforms, Amazon S3 storage, and a suite of internal .NET applications. We are seeking a hybrid Database Administrator to ensure our systems run smoothly end-to-end. This role combines database administration, email system operations, client services, and general infrastructure oversight. The position is hands-on but also requires ownership of day-to-day stability and client satisfaction. Key Responsibilities Database Administration (Core) • Manage, optimize, and monitor large Microsoft SQL Server environments. • Implement backup/recovery strategies, high availability, and performance tuning. • Troubleshoot and resolve database issues in production and test environments. Client Services & Operations • Serve as a key point of contact for client requests and technical support tickets. • Coordinate with internal teams to resolve issues related to deliverability, list management, and platform usage. • Test and validate changes, patches, and system updates. • Document support processes and maintain operational runbooks. Email Systems & Infrastructure • Oversee email delivery platforms hosted on Linux servers across multiple cloud providers. • Configure and troubleshoot email standards and protocols: SMTP, MIME, DKIM, SPF, DNS. • Monitor deliverability, bounce handling, and feedback loops. • Manage S3-based storage workflows tied to large-scale email operations. • Ensure uptime and smooth operation of dozens of in-house .NET applications (no development required, but operational oversight expected). Qualifications • 5+ years of SQL Server DBA experience. • Familiarity with Linux server administration in cloud hosting environments. • Strong knowledge of email technologies: SMTP, MIME, DKIM, SPF, DNS. • Experience managing client services/support operations (ticketing systems, client communication). • Practical experience with cloud storage (S3 or equivalent). • Strong troubleshooting and problem-solving skills across heterogeneous systems. We are based in Dayton, OH.

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