Job description

We are seeking a Cloud Systems Administrator to join our team to assist with the implementation, configuration, troubleshooting, and support of the company’s cloud systems and IT infrastructure. This role focuses heavily on supporting and administering Microsoft 365 services (Azure, Teams, SharePoint Online, Exchange Online, Defender ATP, etc.), ERP systems (currently Deltek Costpoint), and CRM systems—specifically Salesforce and SharePoint. The ideal candidate will play a key role in managing the full lifecycle of cloud applications from implementation to ongoing support, including Salesforce administration and integration support. You’ll collaborate with internal stakeholders and external vendors to ensure stable and secure operations, while also evaluating and recommending modern technologies to address evolving business needs. Core Duties • Implement, configure, troubleshoot, and maintain Microsoft 365 services, ERP, and CRM systems including Salesforce. • Work with internal and external teams to deploy, migrate, and maintain cloud applications. • Administer and support Salesforce, including user provisioning, permission management, system integration, and customization. • Evaluate emerging cloud technologies and provide strategic recommendations. • Translate business requirements into actionable technical specifications. • Create and maintain documentation such as system flows, technical manuals, and SOPs. • Provide advanced support for cloud-based systems beyond basic user issues. • Collaborate with vendors to resolve issues and optimize system performance. • Design and deliver training sessions for staff on cloud-based applications. • Lead or support complex, cross-functional technical projects. • Ensure system stability through proactive monitoring, testing, and disaster recovery planning. Secondary Responsibilities • Provide support for technical initiatives beyond core cloud systems, including security frameworks like NIST and CMMC, network upgrades, and endpoint management. • Mentor and support junior IT staff and end users. • Provide backup coverage for other IT support roles as needed. • Assist with infrastructure projects including switch and firewall upgrades. • Contribute to broader IT goals and initiatives as directed by leadership. • Participate in on-call rotations and emergency response planning. • Stay current on best practices and professional development, especially around Salesforce, M365, and cloud security. Required Experience • 3+ years in Microsoft Teams Administration • 3+ years in SharePoint/SharePoint Online Administration • 3+ years in Salesforce Administration (Preferred but strongly valued) • Experience with Microsoft 365 ecosystem (Azure AD, Exchange Online, Defender ATP, etc.) • Experience with cloud-based ERP systems (Deltek Costpoint a plus) • Proven experience troubleshooting complex, multi-platform environments • Strong documentation, communication, and problem-solving skills • Experience mentoring support staff and conducting technical training Preferred Experience • Network configuration (Cisco routers/switches, firewalls) • Intune policy management for both desktop and mobile endpoints • Support for system integration and automation between cloud platforms Education & Certifications • Associate Degree (Required), Bachelor’s in Computer Science or related field (Preferred) • Relevant technical certifications (e.g., Salesforce Administrator, Microsoft 365, Azure, CompTIA, Cisco) Benefits • 401(k) with employer matching • Health, Dental, and Life Insurance • Health Savings Account (HSA) • Paid Time Off (PTO)(Sick) • Employee Assistance Program (EAP) • Competitive Salary Schedule • 8-hour shift, Monday to Friday • Day shift • On-call rotation as needed • Remote Position (Must reside in Houston, TX or St. Louis, MO) Job Type: Full-time Pay: $90,000.00 - $110,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Work Location: Remote

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