Job description

Job Title: Automotive Functional Consultant – Automotive Aftersales & Services Work Location: Newark, California (Onsite – 5 days a week from office) Mandatory Skills : MN_Process Manufacturing Job Description: We are seeking an experienced functional consultant with a thorough understanding of the Dealer Management Systems for Automotive / Industrial / Heavy Equipment sector Requirements: · Bachelor's degree in Engineering, Business, Science, Statistics or a related field. · 10+ years of experience in the automotive / industrial / heavy equipment domain or relevant consulting experience in these industries. · Experience with Agile Project Management tools like Azure Devops or JIRA and · Exceptional analytical and problem-solving abilities, with a strategic mindset and attention to detail. · Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and present complex concepts to non-technical audiences. · This is a Hybrid Role and expectation is to be available in the client office for 2 or more days per week. Responsibilities: · Functional Consulting : Lead the process cataloguing and functional design for next generation aftersales and service systems for a leading EV manufacturer. · Should have implemented at least one or more E2E Dealer Management Systems including in depth understanding of functional modules such as – Sales , Inventory Management , Parts & Service Management, Warranty, Integrated accounting , CRM etc. · Strong understanding of high-voltage safety, battery diagnostics, and EV service tools would be an added advantage · Should be able to drive workshops with business stakeholders , articulate requirements and build user stories for product backlog creation · Create detailed user stories for the technical team and take accountability for clarity and consistency · Drive user demos and coach the business team for conducting User Acceptance Testing (UAT) · Should have full implementation lifecycle experience in Agile methodology. (2 or more programs) · Should be able to work effectively with the technical team to ensure delivery timelines , quality & schedule are met. · Should have worked in a multi-vendor / stakeholder environment and has managed multi-workstream complex projects with minimum foresight · Will be responsible for ensuring that all deliverables are met in a timely manner, is able to manage program risks, interdependencies, manage stakeholder expectations, provide accurate reporting to leadership at a program and workstream level as well.

Requirements