Job description

Hilltop Holdings is seeking to hire a Learning Management System Administrator. The Learning Management System Administrator is responsible for administering employee training through the Learning Management System (LMS), including testing and posting new content, ensuring accurate audience assignments, and documenting processes. Additionally, this position will partner with business owners and HR to understand training needs and develop training solutions that successfully meet the goals and objectives of the stakeholders. • Must be eligible to work in the U.S. without sponsorship now or in the future. • Must be able to report to Hilltop Plaza @ 6565 Hillcrest Avenue, Dallas, without the need for relocation assistance. • Bachelor’s degree in communication, information technology, education, or a related field is required • Minimum 3 years’ experience supporting eLearning • Instructional design and development skills • Working knowledge of eLearning authoring tools, such as Articulate software is a plus • Experience in Financial Services is preferred, but not required • Excellent communication skills, both verbal and written • Demonstrated ability to interact effectively with various levels within the organization • Ability to demonstrate excellent detail orientation, critical thinking and analytical skills • Strong PC skills, including Microsoft Office Suite, especially Microsoft PowerPoint • Strong customer service orientation • Display time management, organizational and problem-solving skills The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company. • Liaison with subsidiary Human Resources and functional departments to implement training curriculum, especially relating to e-Learning • Work with the eLearning vendor and internal data sources to administer e-Learning courses to appropriate audiences in a timely manner • Develop, organize and apply a training communication plan and calendar • Analyzes and tests online course content and design for standards, user experience, and accessibility • Assignment of training through the Learning Management System • Work with functional departments and subject matter experts to create and manage system-level learning assignments i.e. regulatory, compliance, sales division • Make recommendations on future improvements to content management, workflow processes, and user experience • Assist with edits to existing or new courses using eLearning authoring tools • Develop, edit and maintain additional learning materials such as manuals, presentations, guides, handouts, videos, e-Learning, job aids, etc. as necessary • Facilitate training sessions as appropriate • Other functions as needed.

Requirements