Job description

VirtuWorks is an MSP, MSSP, and Microsoft Tier 1 CSP looking for talented, driven and enthusiastic individuals to join our team. Headquartered in Miami, Florida, and servicing customers globally, employment with VirtuWorks offers a fast-paced work environment that is both challenging and rewarding. Selected candidates will be constantly exposed to new technologies, develop new skills, and be incentivized to advance. Job Duties: Provide excellent customer service to end-users in implementing and supporting Microsoft 365 and Azure environments via phone, email, chat, remote access and in-person. Responsibilities include: • Design, implement, and manage Microsoft 365 services including Exchange Online, SharePoint Online, and Microsoft Defender. • Configure and maintain Mobile Device Management (MDM) using Intune and Autopilot. • Manage identity and access through Entra ID (formerly Azure AD). • Implement and troubleshoot DNS records including MX, DMARC, DKIM, and SPF. • Leverage Microsoft Purview for data governance, compliance, and information protection. • Collaborate with clients and internal teams to deliver secure and efficient Microsoft 365 environments. • Provide expert-level support and documentation for Microsoft 365 deployments and security configurations. Required Qualifications Applicants must meet all of the following: • Active Microsoft Certification (at least one of the following): MD-102, MS-700, SC-100, SC-200, SC-300, SC-400, AZ-104, AZ-120, AZ-140, AZ-305, AZ-500, AZ-700, AZ-800, AZ-801 • Mobile Device Management Experience with Intune and Autopilot • DNS Configuration Expertise including MX, DMARC, DKIM, SPF • Microsoft 365 Implementation Experience: Exchange Online, SharePoint Online, Microsoft Defender, Microsoft Teams • Identity Management Experience using Entra ID (Azure AD) • Compliance & Data Governance Experience using Microsoft Purview Skill Requirements: • Bilingual (Fluent in both English and Spanish, verbal and written) • Strong communication and documentation abilities • Experience working in an MSP or multi-tenant environment Personal Requirements • Must have reliable transportation and a valid driver’s license • Must thrive in a high-performance environment. • Must have the ability to multi-task. • Must be punctual • Must maintain professional appearance and behavior Attendance • Schedule - Full time, Monday-Friday 8:30a-5:30p • Rotating on-call after hours, weekends, and Holidays • Location - VirtuWorks Miami HQ and Client Locations (Miami-Dade, Broward, and Palm Beach) • Must be willing to travel within the tri-county area (Miami-Dade, Broward, Palm Beach) on a daily basis • *This IS NOT a Remote-Work or Work-From-Home position** • *No part-time or subcontractor positions available** Compensation range based on highly qualified candidates Equal Opportunity Employer Job Type: Full-time Pay: $75,000.00 - $95,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person

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