Job description

What you'll do: - Provide hands-on desktop, server, and systems administration support for Windows and Linux environments. - Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems. - Administer user accounts, access control, and group policies using Active Directory and Azure AD. - Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning. - Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools. - Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs. - Lead and mentor junior administrators and support staff; contribute to technical documentation and team training. - Participate in on-call rotation and perform maintenance activities outside business hours as required. - Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response. Required qualifications: - 5+ years of experience in systems administration or enterprise desktop support roles. - Strong proficiency in Windows and Linux operating systems. - Experience with Active Directory, Azure AD, and identity/access management tools. - Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security practices. - Familiarity with IT asset management platforms (e.g., SNIPE, JSM, JIRA). - Ability to participate in an on-call rotation and off-hours maintenance windows. - Strong documentation, troubleshooting, and customer service skills. - Excellent communication and collaboration across technical and non-technical teams. Preferred qualifications: - 7+ years of IT experience, with at least 2 years in a senior or mentoring capacity. - Experience with Microsoft Endpoint Manager (Intune), JAMF, and scripting in PowerShell. - Working knowledge of ITIL practices related to change, incident, and asset management. - Previous experience in asset lifecycle planning and procurement strategy. - Experience supporting remote and hybrid work environments. - Industry certifications (e.g., CompTIA, Microsoft, ITIL, Cisco) are a plus.

Requirements