Job description

Role: M365 Support Engineer/SharePoint Admin Duration: 12 Months Location: 10 Park Plaza, 8th floor Boston, MA 02116 Interview type: Initial contact by video or in person. Final interview in person face to face. Preferred Certifications: · Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals. Required Skills, Experience, Knowledge and Expertise: SharePoint & Migration: · 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online · Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool · Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance · Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows) Security & Compliance: · Expertise in configuring SharePoint Online and Power Platform security · Tenant/site-level permissions and role management · Azure AD integration for identity and access · Security and compliance features (DLP, sensitivity labels, retention) · Ability to enforce governance and best practices while balancing usability Power Platform Support: · Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions · Strong troubleshooting skills for app performance, broken flows, and connector permissions · Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management) Automation & Tools: · Proficiency in PowerShell scripting and PnP provisioning for automation · Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments Documentation & Process Skills: · Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles · Ability to clearly communicate technical guidance to IT staff, vendors, and business partners Preferred Skills, Experience, Knowledge and Expertise: · Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS) Client is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications. Responsibilities: · Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse) · Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams · Develop and maintain migration runbooks, technical documentation, and user guides · Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions · Resolve migration, integration, and performance issues in a timely manner

Requirements