Job description

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** === • * We will NOT accept 3rd Party (C2C) Contractors ** === JOB DETAILS: Position:Business Systems Analyst (Digital Transformation) Job Ref #:43797 - JIH5JP00003823 Duration:12+ Months (On-Going Contract) Location:HYBRID - Torrance, CA 90501 Pay Rate:$62.00 per hour (W2 ONLY) HYBRID: MUST work ONSITE 4 days per week ( LOCAL CANDIDATES ONLY!! ) Sr. Business Systems Analysts will support Enterprise-wide Digital Transformation projects involving a large set of stakeholder's & dependencies for the Fleet Order Management and CRM System RESPONSIBILITIES INCLUDE: System Analysis for Assigned Projects & Enhancements to new or existing systems, following SDLC methodology(Agile & Waterfall) and deliverables Workstop facilitation(e.g. JAD Sessions), data analysis, business process and workflow analysis Gather, refine, and validate complex business requirements and combine into a clear and prioritized backlog. Occasionally manage project plan, staff tasks and progress & report status Co-ordinate, schedule and chair meetings with multiple stakeholders & distribute meeting minutes Supporting Production Systems as needed Creating & executing test cases (White box & black box) that involve complex batch and online processing Create presentation & communication material relevant to a variety of stake holders including business DAILY TASKS: Analyzes business partner s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions Assists in the business process redesign and documentation as needed for new technology Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation Works with business partners within one business function to align technology solutions with business strategies Supports several moderately complex business processes Assists Project Managers in development of project plans and use associated project planning tools as needed Assumes the Project Manager responsibilities in preparing and facilitating the project plan for smaller projects Conducts feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems Coaches less experience staff TOPS SKILLS NEEDED FOR THIS ROLE: - Requirements Gathering & Analysis: Ability to elicit, document, and analyze business and system requirements. Able to capture user stories, use cases, and process mapping. - Tools: JIRA, Confluence, Microsoft Visio, and Lucid chart. - Communication Skills: Strong verbal and written communication to interact effectively with stakeholders, developers, and QA teams. Must be able to translate technical jargon into business terms and vice versa. - Problem-Solving & Critical Thinking: Ability to break down complex problems, analyze data, and propose feasible solutions. Understand root cause analysis and impact assessment. - Technical Proficiency: Understanding of how systems work not necessarily coding, but must understand enough to work effectively with technical teams. - Familiarity with basic software development life cycles (Agile, Waterfall, etc.). - Stakeholder Management: Ability to identify, engage, and manage various stakeholders (users, product owners, developers, testers). Manage expectations, handle conflicts, and ensure alignment across teams. REQUIRED EXPERIENCE/SKILLS: 5+ years of experience as a Business Systems Analyst delivering consumer-facing websites, digital platforms, and services involving complex data, transactional workflows, and system integrations Strong hands on experience with Agile & Waterfall Delivery models Experience with Workshop facilitation(e.g. JAD Sessions. Empathy mapping etc.), data analysis, business process and workflow analysis/creation Excellent oral communication skills, able to clearly communicate and negotiate with stakeholders Ability to collaborate well with a diverse set of team members (team player) Technical background to clearly understand complex business requirements and benefits of assigned projects Ability to create impact analysis to make recommendations Ability to present and defend complex positions and strategies for business decisions processes and plans Basic knowledge of compliance, governance structures and audit principles Education: Bachelor s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. DESIRED SKILLS: Automotive industry background, business acumen & understanding of OEM-Dealer eco-system & digital Sales process for retailing Automobiles online. Automotive industry background & business acumen, familiarity with lead management, vehicle sales, financing process and CRMs, OEM, Customer & Dealer Interaction models & related Business Processes Familiarity with Jira/Confluence tools to manage project artifacts, user stories, test cases etc. Performed as a Scrum Master (when needed) Familiarity with Fleet Business and CRM system == == Calance Consultant Benefits Offerings: - EPO/PPO Medical Plans - HMO/PPO Dental programs - Vision - VSP (Vision Plan Summary) - 401K Retirement vesting program (VOYA) - Paid Bi-Weekly/Direct Deposit - Flex Spending Plan - Voluntary Life, AD&D, STD or LTD plans

Requirements