Job description

Position Summary: We are seeking a highly skilled Office 365 Administrator with deep expertise in Microsoft Online and Teams Administration to support and optimize enterprise-level collaboration and communication environments. The ideal candidate will have extensive hands-on experience managing hybrid Microsoft environments, implementing O365 services, and integrating Teams to ensure secure, efficient, and seamless user experiences. Key Responsibilities: • Administer, maintain, and support Microsoft Online, Microsoft Teams, and other O365 collaboration services. • Manage cloud environments including mail flow, connectors, and transport rules. • Setup, configure, and deploy secured laptop image to devices. • Sanitize laptops. • Configure, monitor, and troubleshoot Teams Voice, Channels, Meetings, and integration with calendars and SharePoint. • Oversee user provisioning, license management, and permissions in Azure Active Directory (AAD)/Entra ID. • Maintain and enforce security, compliance, and retention policies across O365 services. • Perform O365 tenant administration, including Exchange, Teams, OneDrive, and related workloads. • Implement and maintain PowerShell automation scripts for user and mailbox management. • Conduct system monitoring, performance tuning, and capacity planning to ensure high availability. • Collaborate with cybersecurity and network teams to manage incident response and vulnerability remediation. • Lead O365 migration and upgrade projects, including mailbox moves, Teams rollout, and service enhancements. • Prepare technical documentation, operational procedures, and knowledgebase materials. • Required Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). • 8 years of experience administering and supporting Microsoft environments. Can be a combination of on prem or online. • Proven experience managing and troubleshooting Microsoft Teams, including telephony and integrations. • Strong understanding of PowerShell scripting for O365 automation. • Experience with hybrid deployments, Active Directory, Azure AD/Entra ID, and identity synchronization. • Knowledge of O365 security and compliance features (DLP, eDiscovery, MFA, Conditional Access). • Demonstrated ability to resolve complex messaging and collaboration issues in large enterprise settings. Preferred Qualifications: • Microsoft 365 Certified: Messaging Administrator Associate or Teams Administrator Associate. • Experience with SharePoint Online, Teams System administration, Users and access support and OneDrive for Business administration. • Familiarity with ITIL processes and enterprise ticketing systems (e.g., ServiceNow, Jira). • Strong communication and documentation skills with the ability to support end-users and executives.

Requirements