Job description

Key Responsibilities: - Collection’s activities relating to mixed portfolio of customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing. - Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required. - Communication with clients within assigned portfolio regarding collections issues, actions, payment inquires, invoicing and account reconciliation. - Recognize billing issues through research and regular reconciliation. - Preparation of monthly account breakdowns and analysis, as required by the Manager and customers. - Compilation and provision of invoice copies, credits and unapplied payment details, as required. - Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned. - Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio. - Participate in conference calls with customers and internal partners supporting recovery of past due invoices. - Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR. Required Experience: - Bachelor's degree in accounting or 3+ year's experience processing accounts receivable. - AI Fluency and/or use of M365 Copilot - Must possess a high level of moral judgment for handling confidential information and monetary transactions - Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions - Effective attention to detail and high degree of accuracy managing reconciliations - Able to effectively communicate both verbally and in writing - Must be a team player and have the ability to effectively work within a strong cross functional environment. - Sound analytical thinking, planning, prioritizing and execution skills - Excellent computer skills with a strong working knowledge in Microsoft Word and Excel - Working understanding with the US Health Care system - would be a benefit

Requirements