Job description

Apetan/ State of MA Client: Comm of MA, DOT (Commonwealth of Massachusetts, Department of Transportation ) Title: M365 Support Engineer - SharePoint Duration: 8+ month contract Location: Boston, MA - hybrid onsite Our client is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications. Responsibilities • Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, Dataverse). • Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams. • Develop and maintain migration runbooks, technical documentation, and user guides. • Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions. • Resolve migration, integration, and performance issues in a timely manner. Core Technical Expertise SharePoint & Migration • 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online. • Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool. • Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance. • Ability to resolve common migration challenges (permissions conflicts, metadata mapping, broken workflows). Security & Compliance • Expertise in configuring SharePoint Online and Power Platform security: • Tenant/site-level permissions and role management. • Azure AD integration for identity and access. • Security and compliance features (DLP, sensitivity labels, retention). Ability to enforce governance and best practices while balancing usability.Power Platform Support • Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions. • Strong troubleshooting skills for app performance, broken flows, and connector permissions. • Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management). Automation & Tools • Proficiency in PowerShell scripting and PnP provisioning for automation. • Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments. Requirements Documentation & Process Skills • Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles. • Ability to clearly communicate technical guidance to IT staff, vendors, and business partners. Soft Skills • Strong problem-solving abilities, especially in migration and security. • Excellent communication and collaboration skills with technical and business teams. • Ability to manage multiple projects and support tickets simultaneously. • Proactive, adaptable, and team-oriented. Preferred / Nice-to-Have • Bachelor?s degree in computer science, Information Systems, or related field. • Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals. • Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS).

Requirements