Job description

CLAIMS REVIEWERS / QUALITY CONTROL / APPEALS SPECIALISTS We are hiring Claims Reviewers, Quality Control Specialists, and Appeals Specialists to support the FEMA Hermit's Peak/Calf Canyon Claims Office. These positions will be instrumental in ensuring claim documentation is accurate, policy-compliant, and thoroughly reviewed prior to payment or escalation. Ideal candidates will bring experience in FEMA claims, property insurance, estimating, or appeals processes. ABOUT THE PROJECT: This project supports FEMA's Hermit's Peak/Calf Canyon Claims Office, which was established to administer compensation for individuals and businesses impacted by the Hermit’s Peak and Calf Canyon Fires in New Mexico. The program ensures claims are reviewed accurately, fairly, and in compliance with federal law. Positions on this project support technical reviews, legal coordination, field inspections, and administrative processing. ABOUT IPARAMETRICS: iParametrics is a trusted provider of program and project management support for federal, state, and local agencies. We specialize in disaster recovery, emergency management, infrastructure, and mission-critical program delivery. Our teams are composed of experts who bring a deep understanding of FEMA processes, construction oversight, insurance claims, and public sector operations. Key Responsibilities: • Review submitted documentation for completeness and adherence to FEMA requirements • Identify discrepancies, eligibility issues, or duplication of benefits • Ensure all claims are accurately categorized and tracked through the process • Conduct internal quality checks and review team outputs for policy alignment • Support the preparation and review of appeal files, including drafting summaries • Communicate findings and request clarifications or additional documentation as needed Required Qualifications: • Bachelor’s degree in a relevant field (insurance, construction, public policy, etc.) • 3–5 years of experience for mid-level roles; 5+ years for senior-level roles • Background in FEMA, disaster recovery, insurance claims, or public sector programs • Familiarity with federal eligibility policies, DOB analysis, or estimating principles • Strong attention to detail and ability to work efficiently with large document sets • Proficiency in Microsoft Office and claims tracking systems Why Join iParametrics? At iParametrics, we deliver mission-critical solutions that impact national security, infrastructure, and emergency management. Our work spans all 50 states, U.S. territories, and 39 countries, supporting federal and private sector clients for over 20 years. Perks & Benefits: Medical, dental, and vision coverage 401(k) with company match Paid time off & holidays Competitive salary (bi-weekly pay, DOE) iParametrics delivers a variety of mission-critical management and support services for construction, emergency management, homeland security, risk management, and other programs to commercial and public sector clients. We were founded in 2003 and are based in metro Atlanta, Georgia, with staff and project offices nationwide. For over 20 years, we have provided guidance and expertise to help our clients confidently navigate the most challenging and complex issues relating to the safety and security of their people, assets, and operations. This includes technical and programmatic support of complex critical infrastructure programs in 39 countries, all 50 states, and 3 US Territories. iParametrics is an Equal Opportunity Employer. We are committed to a work environment that supports and respects all individuals without discrimination based on race, color, religion, national origin, age, sex, pregnancy, marital status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Application review will consider without limitation the following criteria: qualifications, education, and experience specific to the job description/duties as well as prior experience with leading construction companies. Applicants must be able to pass the iParametrics Drug and Alcohol test. This job description is intended to outline the general nature and level of work that would be performed by project team members. It is not designed to cover or contain a comprehensive list of all responsibilities, duties, or skills required for this job. This description is subject to change at the discretion of the company, with or without notice.

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