Job description

Job Title: Application Support Analyst – Disaster Recovery & IT Resiliency Location: Richmond, VA (Hybrid – 5 days onsite per week starting September) Job Type: W2 Contract Pay Rate: $40/hr (W2 only) Start Date: August 1, 2025 Background Check: Level 1 required About the Client Our client is a prominent federal financial institution committed to ensuring the stability, integrity, and efficiency of the nation's monetary system. The organization fosters innovation and resilience through strong infrastructure, cybersecurity, and disaster recovery frameworks. Job Summary We are seeking a proactive and detail-oriented Application Support Analyst to join our IT Disaster Recovery and Business Resiliency team. This role requires someone with a broad understanding of IT systems – an "IT generalist" who can help coordinate and support DR testing across cloud, on-premise, and co-location environments. You will work closely with a team of ten professionals to ensure effective planning, coordination, and execution of disaster recovery efforts. This is a hybrid role, requiring 5 days onsite per week in Richmond, VA starting in September. Key Responsibilities • Plan, coordinate, and execute IT disaster recovery tests between multiple environments (cloud, co-location, on-prem). • Participate in Agile/Kanban-based planning and daily meetings using tools like JIRA. • Update documentation and support end-to-end testing activities. • Prepare post-test summaries and process improvement documentation. • Coordinate across teams and management levels to ensure resiliency strategies are followed. • Monitor and manage production runs and job setups for mainframe and distributed systems. • Identify, escalate, and resolve operational issues to minimize disruption. Required Skills & Qualifications • Strong proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Teams, Excel). • Experience in IT Disaster Recovery and Business Continuity planning and execution. • Moderate understanding of IT systems including Databases, Middleware, Networking, WebSphere. • Ability to manage small to medium-sized projects. • Experience with Agile methodologies and tools like JIRA. Preferred Skills • Strong interpersonal and coordination skills across technical and non-technical teams. • Critical thinking and analytical problem-solving ability. • Ability to independently support IT application failover/recovery tests within 90 days. • Excellent written communication for reporting and documentation. • AWS Certified Cloud Practitioner (a plus). Soft Skills • Strong verbal and presentation skills. • Acute attention to detail and documentation accuracy. • Organizational and focus-driven approach. • Leadership and ability to run meetings. • Team-oriented mindset with a collaborative spirit. 30-60-90 Day Plan • 30 Days: Learn internal processes, tools, and team dynamics. • 60 Days: Shadow testing coordination activities and begin supporting DR efforts. • 90 Days: Independently support IT application failover and recovery testing events. Interview Process • Initial Interview with Senior Manager • Panel Interview with Manager and Select Team Members Apply today if you’re ready to contribute to a mission-critical IT team in a highly respected federal organization that values resilience, collaboration, and professional growth. Job Type: Contract Schedule: • Monday to Friday Work Location: In person

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