Job description

Under the general direction of the Deputy Director of Technology, the IT Project Management, Specialist position serves as a key member of the IT Division, performing a broad range of responsibilities in IT project management and client services. The incumbent leads and supports program management activities by developing, implementing, and maintaining essential IT plans, policies, and procedures to ensure alignment with organizational goals. In the area of client services, this role provides Tier 2 technical support, resolving complex issues related to local area networks (LAN), laptops, mobile devices, and business-critical applications. Additionally, the specialist collaborates with and provides backup support for the lead systems and security engineer, contributing to the stability and security of on-premises and cloud infrastructure, networking operations, and cybersecurity initiatives. Eligibility for hire may be determined by your score on the INFORMATION TECHNOLOGY SPECIALIST I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title. The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. PARF# 91-6-006 / JC-486374 You will find additional information about the job in the Duty Statement . Working Conditions Position located at 2208 Kausen Drive, Suite 300 Elk Grove, CA 95758. This is a Limited Term position which may be extended to 24 months or become permanent. The OTS is a hybrid workplace designed to support remote and office-centered telework arrangements. Our office is located right off I-5 for easy access and includes free parking. This position includes the option to telework except for some in-office days. The work environment is fast-paced, busy and requires considerable flexibility in managing time, priorities, and assignments. The incumbent will be required to travel to district and stakeholder offices or other meeting facilities. While at their base of operation, employees will work in a climate-controlled office between 64 and 84 degrees under. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Minimum Requirements You will find the Minimum Requirements in the Class Specification. • INFORMATION TECHNOLOGY SPECIALIST I Additional Documents • Job Application Package Checklist • Duty Statement Position Details Job Code #: JC-486374 Position #(s): 703-006-1402-XXX Working Title: System and Security Engineer, Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Department Information OTS Vision: All people will be safe on California roads. OTS Mission: Deliver traffic safety programs to prevent people from being killed and seriously injured in California. Core Values Passion: We are devoted to our critical and urgent mission of saving lives. Collaboration: We cultivate collaboration with our partners and with the communities we serve. Inclusion: We value all people and engage with communities and stakeholders so that everyone has a voice, prioritizing underserved areas most impacted by traffic safety problems. Innovation: We continuously seek new ways to improve our programs and traffic safety. Integrity: We lead by example to promote respect, accountability, and trust. Office of Traffic Safety Special Requirements • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. Your response should be no more than two (2) pages in length and should be formatted with a font of 12pt Arial, and margins on the top, bottom and sides of the pages of no less than 1/2 of an inch. Each page should include your name with "Statement of Qualifications" appearing below it in the page header, and the header contents should be centered. The response for each question must be in order and be numbered to match the question. Note: Resumes, cover letters and other materials will not take the place of the required SOQ. You must answer each question in its entirety and follow all instructions for answering the questions in the specific order to be considered interested/eligible in the position . 1. Describe your knowledge of the Statewide Administrative Manual (SAM) and Statewide Information Management Manual (SIMM) and you experience developing and implementing compliant information technology plans, policies, and procedures. 2. Describe your experience in administering solutions from the Microsoft ecosystem. This includes, but is not limited to, on-premises and cloud solutions such as Active Directory, Server Manager, System Center Configuration Manager (SCCM), Server Manager, Azure, Entra ID, Defender, Intune, Purview, and M365 Applications. 3. Describe your experience with Information Project Management. Provide an example of this experience, solutions and methodologies utilized, and the project outcome. 4. Describe your experience effectively communicating with peers, senior management, executive staff, vendors, consultants and other departments or agencies. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org . Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 8/21/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Office of Traffic Safety c/o Department of Transportation Attn: Caltrans DHR Contact P.O. Box 168036 Sacramento , CA 95816-8036 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Office of Traffic Safety c/o Department of Transportation Classification and Hiring Unit - ECOS 1727 30th Street, MS 90 Sacramento , CA 95816 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. • Resume is optional. It may be included, but is not required. • Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to monitor and resolve complex problems with these systems and must be knowledgeable in their analysis, development, implementation, and support. • In-depth comprehension of network administration, information security, technical documentation and data back-up and recovery. • Strong interpersonal communication skills, the ability to establish and maintain productive and cooperative working relationships and the drive to deliver excellent customer service and ensure high levels of productivity are maintained. • Ability to remain current on technology advances, practices, and standards and to use this knowledge to enhance service delivery. Benefits Click HERE to view the Benefits Summary for Civil Service Employees in the State of California. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Kenny Pham (916) 662-3213 Kenny.Pham@dot.ca.gov Hiring Unit Contact: OTS Human Resources Unit (916) 509-3030 hr@ots.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Jessica Chan (916) 509-3051 Jessica.Chan@ots.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Applications Instructions The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-486374), PARF# 91-6-006 and title of the position (INFORMATION TECHNOLOGY SPECIALIST I) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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