The Core Responsibilities of the Role: - Assist in deploying, configuring, and managing physical endpoints using tools like Intune and Autopilot. - Support the management of Nerdio, workspaces, and auto-scaling for efficient resource utilization. - Help configure, deploy, and maintain the Azure Virtual Desktop environment. - Assist in deploying Microsoft and third-party updates to active endpoints using Intune and other relevant tools. - Participate in building co-managed Windows 11 environments using Intune. - Collaborate with the Cyber Defense Centre to configure endpoint management policies and maintain security configurations. - Assist in configuring, implementing, and troubleshooting endpoint-related Group Policy and Intune Policies. - Participate in vulnerability remediation efforts and tabletop exercises as directed by ISRM. - Monitor endpoint performance and ensure compliance with service level agreements. - Serve as a point of escalation for endpoint support and troubleshooting. - Maintain Azure AVD reports and communicate cost and usage to stakeholders. - Collaborate with Collaboration Specialists to identify opportunities for enhancing user experience. - Automate routine tasks and processes using workflows, ITSM platforms, or scripting. - Test and deploy new hardware, software, OS, or configuration changes following change management protocols. Let's Talk About You! - Currently pursuing post-secondary education in IT or a relevant field. - Basic understanding of Azure Virtual Desktop implementation and support. - Familiarity with Enterprise Mobility and Security services, Microsoft Azure, and AAD. - Knowledge of Microsoft OS, MS Office applications, and endpoint management tools. - Understanding of ITIL v4 principles and experience with Asset Management systems. - Basic experience with Intune policies, CIS hardening tools, and Azure AD Connect. - Knowledge of advanced security and compliance services such as Microsoft 365 Defender. - Strong communication skills and ability to work independently with minimal supervision. - Proficiency in PowerShell scripting and problem management is a plus. How To Submit Your Application! - You MUST be a student currently enrolled in school or going back to school - You must submit your resume, cover letter and unofficial transcript to be considered for this role.
Job Type
Hybrid role
Skills required
Azure
Location
Toronto
Salary
No salary information was found.
Date Posted
June 27, 2025
The Modern Workplace Analyst Intern at eqbank will support and enhance user experiences across various endpoints and cloud solutions. This role involves collaborating with stakeholders to improve service delivery processes and endpoint management.