Job description

We are a client-focused Cloud and Managed Services Provider in Houston is hiring a System Administrator with strong Tier 2–2.5 experience to support and lead a mix of project and escalation work across cloud, server, and virtualization technologies. If you’ve worked in an MSP environment and want to deepen your skills in infrastructure and Microsoft cloud solutions, this is a strong opportunity. This is a hybrid role based in Houston near Sam Houston Parkway with one work-from-home day per week. You will join a collaborative engineering team and have the chance to take on light project work with mentorship and guidance from senior engineers. In addition to a competitive salary, the position offers quarterly profit sharing, a 401(k) plan with company match, and employer-paid health, vision, and dental insurance. The company values continuous learning and provides certification reimbursement and clear pathways for career advancement. This role is ideal for someone who’s comfortable owning tickets end-to-end, assisting with deployments, and stepping into project work with guidance from senior engineers. You’ll work closely with clients and internal teams to ensure solutions are implemented smoothly and securely. Key Responsibilities: • Assist with and lead deployment projects involving Windows Server, Microsoft 365, and Azure • Provide Tier 2+ support for cloud, virtualization, and network issues • Troubleshoot escalated technical issues across servers, desktops, and cloud platforms • Support configuration and maintenance of VMware or Hyper-V environments • Assist with firewall setups and network security improvements • Collaborate with clients to understand needs and help deliver effective solutions Experience: • A minimum of 2 years working for a Managed Services Provider • Strong experience of Windows Server, Active Directory, and Microsoft 365 (Exchange, Intune, SharePoint) • Strong experience with Azure and virtualization platforms like VMware or Hyper-V • Familiarity with firewalls, backup tools, and RMM/PSA platforms • Strong troubleshooting and documentation skills • A desire to grow into larger project work and eventually take on more client-facing ownership Benefits: • Health, Vision, and Dental Insurance • 401(k) with Company Match + Quarterly Profit Sharing • 1 Day Work-from-Home Flex • Certification & Training Reimbursement • Generous PTO & Paid Holidays • Work with modern tools and tech in a supportive, engineering-led environment

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