Job description

Account Systems Administrator Transform technology into opportunity as a Account Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Account Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team. HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT • Resolves technical requests from self-service tickets in support of internal and/or outside customers. • Creates, deletes and modify customer accounts. • Maintains and updates records and tracking databases. • Alerts management to recurring problems and patterns. • Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment. • Must be able to multi-task and possess good communication and customer service skills. WHAT YOU'LL NEED TO SUCCEED: • Education: Associates of Arts/Associates of Science • Required Experience: 3+ years of related experience • Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry • Security Clearance Level: TS/SCI w/Poly • Preferred Skills: Ticketing System, Active Directory, Customer Service • Location: On Site • Certification: IAT Level 1 • Shift: Tuesday - Saturday 2pm-10pm GDIT IS YOUR PLACE: • 401K with company match • Comprehensive health and wellness packages • Internal mobility team dedicated to helping you own your career • Professional growth opportunities including paid education and certifications • Cutting-edge technology you can learn from #GREENWAY #ITPolyMD Work Requirements

Requirements