Job description

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Support Services Team Leader to join our team for the Harris County Inspire program. Under the general supervision of the Program Director of ID Network Development and Management, this position is responsible for the supervision of unit staff and oversight of day-to-day activities of the unit staff. The Support Services Team Leader acts as a backup to the units Program Director. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Your role in action: • Performs administrative duties as relates to the management of Service Coordination teams and effective delivery of services. • Monitors Service Coordination activities through available information systems to ensure that production measures are met. • Performs reviews of plans and documents submitted by Service Coordinators to ensure compliance with state requirements. • Communicates with Program Director and/or other team members to resolve problems and make recommendations regarding the provision of services and team operations • Provides assistance to staff and provides training as it relates to departmental standards and/or changes • Communicates identified staff issues and recommended plan of action to Program Director. • Manages team caseload, facilitating the assignment of cases and ensuring discharges are appropriately handled • Attends required unit, departmental and divisional meetings & functions. • Adhere to The Harris Center’s and Unit Policy and Procedures • Performs other duties as assigned. What qualifications you will need: Education: • Bachelor’s degree (B.A., B.B.A., B.S., B.F.A.) from four-year college or university in a human services field. Experience: • Minimum of three (3) years full-time experience in the human service field. Two (2) years' experience working with persons with intellectual/developmental disability preferred. Knowledge, Skills & Abilities: • Most possess knowledge of intellectual/developmental disability and the aspect of the condition as it relates to the population served. • Must possess effective written, verbal communication, and organizational skills. • Must be able to work autonomously in a fast-paced environment. • Effectively communicates and works with individuals, family members, visitors and fellow employees in a manner that demonstrates knowledge of cultural diversities. • Must be knowledgeable and have sufficient understanding of specific The Harris Center systems. • Must be well versed with Microsoft office and Excel spreadsheets. About us: The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million. As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation. By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential. What else you should know: • This posting is associated with position #3029. • This position is funded through a specific grant and is subject to the availability of these funds. The employment term is tied to the duration of the grant, with potential for extension depending on future funding What we have to offer: The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks. Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being. Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education. Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.

Requirements