Job description

About RSVP Volunteers RSVP Volunteers is a nonprofit organization with a $1 million annual budget dedicated to improving lives across Montgomery, Chester, and Philadelphia counties. Our programs focus on digital literacy, education, Medicare counseling, food security, and nonprofit capacity building. While we partner with Tech Impact for managed IT support, we are seeking an internal team member to strengthen our technology systems and provide ongoing administrative support. Position Summary The Part-Time IT & Systems Administrator will provide support and oversight for RSVP Volunteers’ Microsoft 365 environment, SharePoint sites, and TalentLMS learning management system. This role ensures that our systems are secure, user-friendly, and aligned with the organization’s needs. Acting as a bridge between staff and our external IT provider, the Administrator will manage day-to-day system administration, improve user experience, and support staff training and documentation. Key Responsibilities Microsoft 365 & SharePoint (60%) • Serve as Microsoft 365 administrator, managing user accounts, licenses, permissions, and security groups. • Maintain and update SharePoint structure to ensure sites are intuitive and accessible. • Provide staff support for Microsoft Teams, OneDrive, Outlook, and other Office 365 applications. • Work with Tech Impact (managed IT provider) on escalations, troubleshooting, and security updates. TalentLMS (20%) • Add, update, and manage users, groups, and course content. • Track learner progress and generate reports. • Assist staff with navigation and troubleshooting of TalentLMS. • Maintain course libraries and ensure content is well-organized. General IT/Systems Support (20%) • Maintain up-to-date documentation of system processes and user guidelines. • Train staff on system use and best practices. • Identify opportunities to streamline workflows and improve efficiency. • Act as internal liaison to external IT support for complex issues. Qualifications • Demonstrated experience in Microsoft 365 administration (user management, SharePoint site development). • Familiarity with learning management systems (TalentLMS preferred, or similar). • Strong organizational and communication skills. • Ability to clearly explain technical information to non-technical users. • Self-directed, dependable, and able to prioritize tasks in a part-time environment. • Prior nonprofit or small-organization experience is a plus. Job Type: Part-time Pay: $25.00 - $28.00 per hour Expected hours: 20 per week Benefits: • Paid time off Work Location: Hybrid remote in King of Prussia, PA 19406

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