Job description

• Require a strong CRM Consultant with 12+ years of CRM experience & should have worked as a functional consultant for at least 4 D365 CRM implementations. • Must have driven Business discussions/workshops and should have worked on CRM functional design covering functionalities for sales, service, marketing, field service and PSA • Expertise in creating business requirements, user stories, functional design and high-level design documents. • Must have sound understanding on power platform capabilities and possibilities • Must have overall understanding on - Dynamics 365 platform, online and on-premise versions, upgrades and migrations, integration with other office products, multilingual and multi-currency functionality, mobile and handheld clients, outlook and outlook app capabilities and offline capabilities • Must have experience of co-ordination among different teams like business SMEs, Development, QA, etc. • Should have given Training to Business Users on functionality being rolled out • Should have deep understanding of multiple industry domains. • Musthave strong communication skills and be comfortable in leasing with stakeholders independently • Ability to establish priorities, work independently and lead development of Dynamics CRM solution • Any QA exposure within Dynamics 365 and Azure, including, functional testing, UAT and regression testin

Requirements