Job description

Statement of the Job : Client is seeking a highly skilled and hands-on Dynamics 365 CRM Technical Lead / Lead Developer to lead the analysis, architecture, configuration, design, development, and deployment of enterprise-grade CRM solutions. This role will be instrumental in guiding the technical direction of projects, mentoring development teams, and ensuring successful delivery of Microsoft Dynamics 365-based applications. This role requires a combination of technical expertise and functional knowledge to implement, configure, customize, and optimize Dynamics 365 solutions based on business requirements The ideal candidate will have deep experience in both CRM pre-built components and Power Platform, integrations to other systems, and agile delivery in complex environments. Responsibilities to include, but not limited to: • Lead the technical design, development, and implementation of Microsoft Dynamics 365 CRM and power platform solutions. • Develop solutions on the power platform, including powerapps, power automate, power bi, power pages and Dataverse • Determine and advise on the best solution for projects using CRM or the power platform in terms of functional fit, cost, maintainability and scalability • Collaborate closely with stakeholders to understand business requirements and translate them into D365 solutions. • Collaborate with architects, analysts, and stakeholders to translate business requirements into scalable, secure, and high-performing CRM or power platform components. • Develop custom plugins, workflows, Power Automate flows, and integrations with external systems and databases (e.g., ERP, vendor systems, Project Management, SharePoint, SQL Server etc.). • Oversee code reviews, unit testing, and support QA/UAT efforts to ensure high-quality deliverables. • Configure model-driven apps, develop canvas apps, Dataverse entities, forms, views, dashboards, and role-based security. • Deliver robust solutions which fit the user requirements, are maintainable, scalable, highly responsive and user-friendly. • Create and maintain technical documentation including design specs, architecture diagrams, and deployment guides. • Mentor junior developers and promote best practices across the technical team. • Participate in agile ceremonies including sprint planning, standups, demos, and retrospectives. • Continuous Improvement: Stay updated on new features and industry trends to propose improvements. Required Qualifications: • Bachelor's degree in computer science, Engineering, or a related field. • 5+ years of experience in implementing, configuring, and supporting CRM solutions with Microsoft Dynamics 365. • Proven expertise in Power Platform (Power Apps, Power Automate), Dataverse, and Azure Services. • Strong experience in C#, .NET, JavaScript, and REST APIs. • Experience integrating Dynamics 365 with external systems (e.g., ERP, finance, contract management). • Solid understanding of ALM processes, solution management, DevOps, and CI/CD in D365 environments. Soft Skills: • Strong leadership and team collaboration skills. • Excellent verbal and written communication skills for working with technical and non-technical teams. • Excellent analytical and problem-solving abilities. Comfortable working in fast-paced, agile environments with shifting priorities

Requirements