Job description

Role: MS Dynamics 365 Solutions Architect Santa Ana, CA Onsite Position Long term contract Responsibilities: We are seeking a Microsoft Dynamics 365 Developer with a strong background in customizations & configurations to join our CRM team. As a Microsoft Dynamics developer, you will play a crucial role in customizing, configuring, & optimizing the Microsoft Dynamics 365 Sales (v.9) platform to meet the unique business requirements of our team. You will work closely with the CRM project team, end-users, and stakeholders to understand their needs and implement effective solutions within the Microsoft Dynamics 365 ecosystem. Essential Functions/Duties/Responsibilities: Perform configuration tasks in Microsoft Dynamics, including but not limited to entity customization, workflow creation, form design, and data import/export. Collaborate with functional and technical teams to gather business requirements and translate them into functional specifications for system configuration. Assist with managing Microsoft Dynamics solutions and perform deployment related activities. Create and maintain system documentation, including configuration guides and user manuals, to ensure consistency and facilitate knowledge transfer. Conduct system testing and troubleshooting to identify and resolve issues, ensuring optimal performance and usability. Assist in data migration activities, ensuring data integrity and accuracy during the migration process. Provide end-user training and support to ensure successful adoption and utilization of the Microsoft Dynamics platform. Stay up-to-date with the latest Microsoft Dynamics features, updates, and industry trends to recommend improvements and optimizations. Essential Knowledge and Skills: Strong understanding of Microsoft Dynamics 365 Sales (v.9), including configuration capabilities and features. Proficiency in entity customization, workflow creation, form design, and data import/export within Microsoft Dynamics. Experience developing and deploying custom coded C# processes. Capable of reading and writing JavaScript, HTML, & SQL. Knowledge of Microsoft Dynamics 365 solutioning & best practices. Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI). Basic understanding of Azure Data Factory (ADF) & Logic Apps. Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and provide effective solutions. Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to work independently and manage time effectively, delivering high-quality results within deadlines. Experience with Zendesk & Jira is a plus Microsoft Dynamics certifications, such as MB-210: Microsoft Dynamics 365 Sales Functional Consultant or equivalent, are desirable but not mandatory

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