Job description

IT System Administrator job at iVenture Solutions. Jacksonville, FL. Description Our Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support. This includes the following: Monitor network performance, identify root-cause issues and resolve. Provide server, network and desktop/application support to clients and your team. Assist the team with specific client projects as required Position Overview What you'll be doing as a Systems Administrator Support Microsoft Windows server and network technologies Management and troubleshooting of on premise and cloud environments. Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues) Monitor performance of Windows server and server applications, identify root-cause and resolve issues. Provide Tier 3 desktop and application support including line of business application support and hosted application support. Produce and maintain detailed technical and training documentation. Organize and execute desktop projects, ranging from 1 day - 2 weeks. Typical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings. You are a great Systems Administrator candidate if you have . Bachelor's Degree, business related field preferred, or equivalent experience 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include: Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems) Have worked with the O365 ecosystem Azure ecosystem Active Directory, Group Policy All current Microsoft Desktop Operating Systems Experience with XenApp/RDS or other VDI technologies Experience with LAN and WAN technology and firewalls required, including but not limited to Cisco Meraki Fortinet Aruba Extensive hands-on experience with Windows Server and Exchange, including maintenance and support. Microsoft Certified Professional Status (MCSE or MCITP) Strong communication skills both verbal and written. Excellent customer service skills Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel. Drug-free and non-smoker. Smoking is prohibited at all client sites and iVenture offices. Flexibility to accommodate after-hours and weekend client and team member needs. Participation in a 1-week 24x7 on-call backup rotation, approximately every 2-3 months Perks of working here as a Systems Administrator WFH Flexibility Focus on Work/Life Balance We match 4% on your 401K Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Comprehensive benefits package which includes paid life insurance and paid long term disability. Peerfit membership - providing free sessions at local gyms and studios. Paid Maternity, Paternity, and foster leave Quarterly employee/family outings Career path road mapping $200 spend in our iVenture Company Store on your anniversary year with us! Real Culture initiatives and recognition, not just pizza parties 360-degree feedback. You talk, we listen. Mileage reimbursement Super cool technology - virtual lab, paid certifications, and training days iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values. _Additional Information:_ _Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed._ About iVenture Solutions For more than 20 years, iVenture has been solving IT problems by providing personalized service and solutions with a relentless commitment to service. iVenture is built on the foundation of delivering premium IT experiences, which guides every aspect of our operation. We impact our clients every day with our expertise, execution and experience. Expertise: Our people have the experience and knowledge to deliver solutions proactively, committed to solving client issues and establishing trust. Execution: Supporting and empowering clients, deeply committed to robust service standards. Experience: Integrity guides our people, resulting in satisfied clients who appreciate the difference we make. At iVenture, we are problem solvers and critical thinkers who personalize service and do it right the first time. Relentlessly committed to the highest standards, iVenture drives resolution and inspires change by proactively resolving IT, cloud and cybersecurity challenges. Unique in the industry, we work for our clients the way that we work for our people; through impactful relationships and deep understanding. With 20+ years of operations under our belt, we bring unparalleled technical experience to the service of others, for a better, more efficient and secure future. Learn more about what our employees say about us here: Great Place to Work No office politics, no dead-ends. We mean what we say and expect the same. Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year

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