Job description

z SofTech Solutions, INC is currently seeking a dedicated and meticulous Office 365 System Administrator to join our team in Vienna, VA. The ideal candidate will be responsible for the management and maintenance of our Office 365 applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment. Key Responsibilities: • Setup of New Users: Provision new user accounts and profiles and manage Office 365 licenses. • User Maintenance: Manage and support user accounts and groups, including password resets, user access issues, and mailbox management. • System Enhancements: Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment. • OneDrive Maintenance: Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls. • Microsoft Exchange Support: Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment. • Customer Service: Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring a positive user experience. • Collaboration Tools Management: Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting. • Security: Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite. • Documentation: Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management. • End-User Training: Provide training and support to end-users on Office 365 capabilities and best practices. • Technical Support: Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution. • Compliance: Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture. Required Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. • Minimum of 5 years of experience (4 years experience in lieu of degree). • Must be a U.S. citizen with an active Secret Clearance. • Be able to obtain and maintain a Secret security clearance. • Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment. • Experience in user account management and Microsoft Exchange mail services. • Ability to troubleshoot and resolve technical problems promptly. • Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment. Desired Qualifications: • Microsoft Office 365 certifications are highly desirable. • Experience working within classified government or military environments. • Familiarity with hybrid Exchange environments. Note: • The idea candidate are on site 2x per week (Tues. and Thurs.) in Vienna, VA Job Type: Full-time Pay: $64,793.46 - $78,030.83 per year Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Tuition reimbursement • Vision insurance Work Location: Hybrid remote in Vienna, VA 22181

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