Job description

Job Title: Dynamics 365 Sr. Architect Location: Hybrid (Atlanta, Chicago, or New York office 3 days onsite required) Contract Duration: 12 Months Job Overview We are seeking a highly skilled Dynamics 365 Sr. Architect with strong expertise in Dynamics 365 Customer Service, Power Platform, and Azure ecosystem. The ideal candidate will have hands-on experience in CRM customization, integrations, data migration, and architecture design. This role requires a hybrid schedule (3 days onsite) from one of our Cap offices in Atlanta, Chicago, or New York. Core Skills Required • Dynamics 365 (CRM) Customer Service Module • Power Platform (Power Automate, Power Apps, Power BI, Canvas Apps, Flows) • DAX Language for Power BI • Data Migration (ADF, API Integrations using Azure Functions, Logic Apps, Service Bus) • Azure DevOps & CI/CD implementation • CRM Customization & Development (Custom Entities, Plugins, Workflows, Business Rules, JavaScript for validation, OOB configurations) • CRM Integrations (APIs, Omnichannel, Power App Portals) • Security Model Design & Administration Responsibilities • Lead the architecture, design, and customization of Dynamics 365 solutions. • Develop and implement custom entities, plugins, workflows, and JavaScript for validation. • Perform data migration and integration using Azure services (ADF, Functions, Logic Apps, Service Bus). • Configure and manage CRM Out-of-the-Box functionalities. • Build Power Platform solutions including Power Automate flows, Canvas Apps, and Power BI dashboards. • Design and implement security models aligned with business needs. • Drive CI/CD processes in Azure DevOps for Dynamics 365 solutions. • Collaborate with business stakeholders to deliver scalable and secure solutions. • Provide technical leadership on omnichannel and Power App portal implementations. Qualifications • Proven experience as a Dynamics 365 Sr. Architect in large-scale implementations. • Strong background in CRM customization, security, and administration. • Experience with Workflows, Business Rules, JavaScript, Plugins, Form Customization, and Console Jobs. • Hands-on experience with Omnichannel Customer Service workspace. • Knowledge of Power App Portals and integration scenarios. • Excellent communication and client-facing skills.

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