Job description

We are seeking a Windows 11 Specialist with expertise in Microsoft 365 to join our IT operations team. This role will be responsible for building, deploying, and sustaining Windows 11 environments across end-user devices, including the creation and management of system images. Key Responsibilities: • Build and configure Windows 11 desktop and laptop environments • Create, maintain, and deploy OS images to multiple devices • Perform end-to-end device imaging, configuration, and testing • Support Microsoft 365 environment including Exchange, OneDrive, Teams, and SharePoint • Ensure systems are compliant with security and performance standards • Troubleshoot and resolve technical issues related to Windows 11 and Microsoft 365 • Document configurations, processes, and procedures as needed • Collaborate with IT support and infrastructure teams to ensure smooth deployments Qualifications: • 5 years of hands-on experience with Windows 10/11 deployment and support • Strong expertise in Microsoft 365 administration and troubleshooting • Proven experience creating and deploying Windows OS images (using tools like MDT, SCCM, or Intune) • Familiarity with remote support and endpoint management tools • Strong communication skills and ability to work independently in a remote setting

Requirements