Job description

Senior Systems Engineer (MSP) - Long Island (Local Only) Location: Smithtown HQ + client sites across Long Island (no NYC commute) Comp: $80,000–$90,000 base (up to $100,000 for top-tier); OT eligible; bonuses when earned Must have MSP experience - no exceptions Must live on Long Island - local candidates only Long Island deserves big-city opportunities without the bridge & tunnel grind. We’re building exactly that: a high-impact MSP role supporting a diverse local client base, where you’ll lead meaningful projects, mentor rising techs, and still make it home for dinner. What you’ll do • Be the technical lead for infrastructure incidents, outages, and root-cause analysis. • Own SLAs and communicate clearly with clients from first response to resolution. • Coach Tier 1–2 engineers; curate tickets and guide technical decision-making. • Drive incident management: status updates, client communications, and post-mortems. • Deliver hands-on expertise across storage, virtualization, and Windows Server. • Monitor environments with enterprise tools; perform proactive and reactive IR. • Automate repeatable tasks (PowerShell/scripts) to speed delivery and reduce noise. • Participate in a reasonable after-hours on-call rotation. What you bring • MSP background (Tier 2.5 / Tier 3) handling mixed environments and on-site work. • Windows Server, VMware/virtualization, AD/Group Policy; solid networking fundamentals. • Microsoft 365/Azure administration; ticketing/PSA/RMM (ConnectWise or similar). • Strong customer presence, clear written/verbal comms, and ownership mindset. • Valid driver’s license; comfortable traveling to client sites across Long Island. • Nice-to-haves: CompTIA/ Microsoft/Azure/VMware certs; scripting with PowerShell. Benefits & perks • Comp: $80,000–$90,000 base (up to $100,000 for top-tier); OT eligible + bonuses • Health Insurance • Simple IRA with 3% match (immediate participation) • Company vehicles for onsite calls • Overtime when available • 15 paid days off + 5 paid holidays • Performance bonuses • Certification reimbursement Local-first culture, real growth path, and NYC-caliber challenges—right here on the Island. Ready to level up Long Island’s tech scene? Apply on LinkedIn or message me with your resume and a quick note on your MSP experience.

Requirements