Job description

Primary Skills - Dynamics 365, Microsoft dynamics crm Job requirements - Strong understanding of Microsoft Dynamics 365 Sales (v.9), including configuration capabilities and features. - Proficiency in entity customization, workflow creation, form design, and data import/export within Microsoft Dynamics. - Experience developing and deploying custom coded C# processes. - Capable of reading and writing JavaScript, HTML, & SQL. - Knowledge of Microsoft Dynamics 365 solutioning & best practices. - Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI). - Basic understanding of Azure Data Factory (ADF) & Logic Apps. - Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and provide effective solutions. - Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. - Ability to work independently and manage time effectively, delivering high-quality results within deadlines. - Experience with Zendesk & Jira is a plus - Microsoft Dynamics certifications, such as MB-210: Microsoft Dynamics 365 Sales Functional Consultant or equivalent, are desirable but not mandatory To know more about Brillio CES: https://www.brillio.com/services-customer-experience-services/ Why should you apply for this role? - Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms..Equal Employment Opportunity Declaration - Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. - #LI-UV1

Requirements