Job description

Hi All, Job Role : Tech Lead Active Directory & Entra ID Services Work Location: Los Angeles , CA (5 Days Onsite) Duration: Contract / Full Time Job Description: Key Responsibilities Leadership & Service Delivery • Act as a primary technical and operational escalation point for identity and directory-related incidents. • Drive service delivery, ensuring SLAs, KPIs, and compliance targets are met. • Ensure clear, timely, and transparent communication between stakeholders and internal teams. • Translate business requirements into actionable plans for delivery teams. • Prepare and present progress reports, risk assessments, and updates to senior leadership. • Coordinate and manage incident, problem, and change management processes for AD/Entra services. • Conduct regular service reviews with stakeholders and provide actionable insights. • Work with a small team of L2/L3 engineers supporting Active Directory and Entra ID environments. • Prepare and deliver service performance reports, dashboards, and management updates. • Drive continuous improvement, automation, and standardization across the environment. • Collaborate with project teams to support new implementations, migrations, and transformations. • Maintain strong stakeholder relationships, ensuring satisfaction and proactive communication. Technical Responsibilities • Responsible for administering and supporting Active Directory Domain Controllers, forests, and trust relationships. • Manage promotion/demotion of domain controllers and forest-level administration. • Manage Group Policy Objects (GPOs), Sites and Services, and replication configurations. • Manage conducting regular AD health checks, database cleanup, and replication remediation. • Manage SYSVOL, Global Catalogue, FSMO roles, and Windows Time Services. • Manage implementation and support of Active Directory backup, recovery, and disaster recovery procedures. • Configure and manage Certificate Services and Public Key Infrastructure (PKI). • Manage roaming profiles, folder redirection, and cloud storage access control (Azure Storage). • Lead Active Directory domain migrations and consolidation projects. • Ensure security hardening and vulnerability management of domain controllers.

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