Job description

Exchange Admin III At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. The successful candidate will support an enterprise hybrid environment of Exchange 2016/2019 and O365 environments on both unclassified and classified networks, supporting over 260,000 users across multiple AD domains. The messaging environment consists of Microsoft Exchange mail services (Client Access, Hub Transport, and Mailbox server roles), Intune Mobility Services, NetApp backup and restore solutions, along with UnitySync directory synchronization services. The underlying infrastructure consists of physical servers, VMware Virtualization and NetApp storage solutions. The team member will use their expertise and knowledge in messaging and directory services to configure aspects of and provide messaging support to the Microsoft Enterprise Exchange environment. They will assist with all phases of planning, documenting, installing, managing, monitoring, and troubleshooting to maintain a high-availability Exchange environment. Job Duties and Responsibilities • Supports the overall health of technologies associated with the Enterprise Messaging environment. • Provides Microsoft Enterprise Exchange operational configuration management support. • Resolves Tier III messaging tickets. • Configures Antivirus products and HBSS as they relate to Exchange Servers. • Provides guidance and instruction (to include written documentation) such as Standard Operating Procedures (SOPs) and inputs into the knowledge management system repository to the service desk for handling standard Message related incidents and service requests. • Provides documentation, guidance and instruction to the Tier I and Tier II service desks for handling standard Messaging related incidents, work orders and service requests. • Monitors the health of Messaging systems with provided event management tools. • Implements monitoring tools thresholds and conducts proactive event remediation. • Ensures that any latency is identified and mitigated/remediated upon discovery in accordance with required response times. • Monitors availability of system upgrades. • Provides analysis and remediation for Defense Information Systems Agency (DISA) Security Technical implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI). Qualifications Required Certifications • Professional series Certification (e.g. MCSE (AD or Exchange), MCITP (AD or Exchange). • IAT III - (CISA, GCIH, GCED, CCNP Security, CASP or CISSP Associate) Education, Background, and Years of Experience • 7 years related experience with Microsoft Exchange Additional Skills & Qualifications Required Skills • Exchange 2016 / 2019 Preferred Skills • Experience with 2019 and Office 365 Working Conditions Environmental Conditions • General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Strength Demands • Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Physical Requirements • Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse) Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. We also believe in supporting our employees by offering a competitive and comprehensive benefits package. The 6Hs Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Exchange Admin III At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. The successful candidate will support an enterprise hybrid environment of Exchange 2016/2019 and O365 environments on both unclassified and classified networks, supporting over 260,000 users across multiple AD domains. The messaging environment consists of Microsoft Exchange mail services (Client Access, Hub Transport, and Mailbox server roles), Intune Mobility Services, NetApp backup and restore solutions, along with UnitySync directory synchronization services. The underlying infrastructure consists of physical servers, VMware Virtualization and NetApp storage solutions. The team member will use their expertise and knowledge in messaging and directory services to configure aspects of and provide messaging support to the Microsoft Enterprise Exchange environment. They will assist with all phases of planning, documenting, installing, managing, monitoring, and troubleshooting to maintain a high-availability Exchange environment. Job Duties and Responsibilities • Supports the overall health of technologies associated with the Enterprise Messaging environment. • Provides Microsoft Enterprise Exchange operational configuration management support. • Resolves Tier III messaging tickets. • Configures Antivirus products and HBSS as they relate to Exchange Servers. • Provides guidance and instruction (to include written documentation) such as Standard Operating Procedures (SOPs) and inputs into the knowledge management system repository to the service desk for handling standard Message related incidents and service requests. • Provides documentation, guidance and instruction to the Tier I and Tier II service desks for handling standard Messaging related incidents, work orders and service requests. • Monitors the health of Messaging systems with provided event management tools. • Implements monitoring tools thresholds and conducts proactive event remediation. • Ensures that any latency is identified and mitigated/remediated upon discovery in accordance with required response times. • Monitors availability of system upgrades. • Provides analysis and remediation for Defense Information Systems Agency (DISA) Security Technical implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI). Qualifications Required Certifications • Professional series Certification (e.g. MCSE (AD or Exchange), MCITP (AD or Exchange). • IAT III - (CISA, GCIH, GCED, CCNP Security, CASP or CISSP Associate) Education, Background, and Years of Experience • 7 years related experience with Microsoft Exchange Additional Skills & Qualifications Required Skills • Exchange 2016 / 2019 Preferred Skills • Experience with 2019 and Office 365 Working Conditions Environmental Conditions • General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Strength Demands • Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Physical Requirements • Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse) Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. We also believe in supporting our employees by offering a competitive and comprehensive benefits package. The 6Hs Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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