Job description

Job Summary: The Network Administrator is responsible for the comprehensive management and maintenance of the organization's network infrastructure. This includes monitoring, troubleshooting, configuring, and updating network systems, firewalls, and equipment. The role also involves supporting server and application issues, printer management, and collaborating with various teams to ensure optimal network performance and security. Duties/Responsibilities: • Monitor and maintain wired and wireless networks. • Monitor and manage firewalls. • Monitor and maintain network equipment. • Resolve network and carrier issues. • Collaborate with terminal/shop staff to troubleshoot and resolve network-related problems. • Provision new network circuits as required. • Design and configure new networks as needed. • Configure and install network equipment. • Update networks and network equipment as necessary. • Dispatch IW technicians when needed. • Provide support to the helpdesk for troubleshooting network, server, and application issues. • Monitor servers and applications. • Troubleshoot server and application issues. • Perform basic server and application tasks. • Execute software releases according to schedule. • Set up and troubleshoot printer issues. • Provide static IPs for new printers to the helpdesk. Required Skills/Abilities: • Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent sales and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Strong supervisory and leadership skills. • Ability to prioritize tasks and to delegate them when appropriate. • Ability to function well in a high-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. Education and Experience: • High school diploma or equivalent. • At least four years related experience required. • Certifications: Network+, CCNA, Security+ • Technical experience: Cisco switching, Firewall administration Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. There is an expectation that after hours work is required for maintenance and on call support. Travel: 10% Work Environment: This job operates in a professional office environment. This role routinely uses standard office and computer equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment. This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice. Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Requirements