Job description

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Job Description • SAP and Salesforce system administration • Responsible for monitoring and troubleshooting from SAP and Salesforce software up and running, providing technical support to end users of SAP and Salesforce Basis, collaborating with the operation/dev-ops team • IT Operations: • Oversee the day-to-day operations of the IT department. • Manage and maintain computer systems, networks, and software. • Ensure the smooth and efficient operation of IT infrastructure. • Troubleshoot technical issues and implement solutions. • Staff Management: • Lead and supervise IT staff, including hiring, training, and performance management. • Motivate and empower IT professionals to achieve their full potential. • Project Management: • Manage IT projects, from planning and implementation to completion. • Ensure projects are delivered on time and within budget • User Account Management: • Creating, managing, and assigning user permissions and access levels. • Assists in maintaining fleet of end user devices through patching and lifecycle management, including Windows and Apple devices. • System Installation and Configuration: • Installing and configuring operating systems, applications, servers, and network devices. • Patching and maintaining core IT infrastructure components such as virtualization, storage, backup servers, and others as directed. • Utilizes tools approved by IT manager to facilitate patch management, server monitoring, disaster recovery and others as prescribed. • Applying software updates and security patches to systems regularly. • System Monitoring and Troubleshooting : Acts as an escalation point for helpdesk staff. • Monitoring system performance, identifying and resolving hardware and software issues, analyzing system logs. • Maintaining Active Directory, O365 components, CRM, MDM and other systems as prescribed. • Available to be on call for emergencies as it relates to the IT department. • Creating and maintaining relevant documentation for information systems. • Monitors health/performance of infrastructure components. • Backup and Recovery: • Implementing and maintaining data backup strategies, performing regular backups, and ensuring data recovery capabilities. • Security Management: • Working together with security lead with Implementing and enforcing security policies, managing firewalls, monitoring for potential security threats. • Network Administration: • Managing network infrastructure, including routers, switches, and firewalls. • Performance Optimization: • Analyzing system performance, identifying bottlenecks, and implementing optimization strategies. Qualifications • Bachelor’s degree in computer science, information technology, or equivalent • 5~8 years of related experience • Fundamental knowledge of Microsoft services such as Active Directory, Office 365, Azure, and Dynamics SL 2015. SAP basic • Familiar with Power Shell. • Familiar with Microsoft Server operating systems • Basic understanding of Linux operating systems • Familiar with VMware ESXi and vCenter products • Some familiarity with NetApp or other SAN environments • Understands basic networking concepts. • Bilingual preferred (Korean and English) – able to discuss with team in Korea, sometimes able to join meeting at Korea time frame. Additional Information All your information will be kept confidential according to EEO guidelines. • ** NO C2C ***

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