Job description

Endpoint Administrator I We are seeking a talented Endpoint Administrator I to be a part of a team located on-site in Fort Worth, TX. The Endpoint Administrator I plays a crucial role in driving continuous endpoint modernization initiatives within the organization. This includes expanding our strategic roadmap for endpoint services with a focus on tools like Windows Autopilot, Microsoft Intune, Microsoft Authenticator, and Azure Virtual Desktop (AVD). In this role, you will evaluate emerging technologies and operating systems to identify opportunities for enhancement and innovation. Additionally, you will serve as an escalation point for support teams, providing expert guidance and troubleshooting assistance as needed. This position requires collaboration with various stakeholders to ensure seamless integration and deployment of new technologies, as well as a commitment to maintaining the highest standards of user experience and system performance. Location: Fort Worth, TX Pay: $25.00 Per hour. Onsite Monday – Friday 8am – 5pm Responsibilities: • Administer, optimize, image, and deploy corporate enterprise endpoints including physical and virtual workstations. • Assist in infrastructure maintenance activities including monitoring and testing, following established procedures and guidelines under supervision. • Assist with inventory processing for incoming and outbound assets ensuring equipment is properly tagged and recorded into ServiceNow. • Take ownership over assigned tasks, projects, and tickets focusing on quality and communication while following established procedures and guidelines under supervision. • Follow regulatory requirements and ensure that daily maintenance tasks comply with security and regulatory standards. • Communicate effectively with internal team members to understand user needs and provide clear updates on task progress. Requirements/Qualifications: • High School Diploma or GED • Bachelor’s degree preferred • AZ-900 preferred • 1+ year experience imaging physical and/or virtual endpoints required. • 1+ year experience with ticketing systems and SLA adherence required. • 1+ year experience with MDM platforms (Ex: Intune, Trellix, ManageEngine, Tanium) preferred. • Familiarity with compliance standards such as PCI-DSS is highly preferred. • Competent in Active Directory user, computer and group administration, security standards, tuning, configuration and monitoring of Endpoints. • Intermediate competency in supporting Windows 10/11, MacOS, Android and iOS. • Ability to context switch in a dynamic and highly complex work environment. • Experience following ITIL standards. • Proven ability to write and/or implement scripts for automation. • Analytical and problem-solving skills to troubleshoot system defects and mitigate the risks and issues they cause.

Requirements