Job description

Essential Job Functions: - Manage daily order fulfillment tasks, including processing orders, overseeing warehouse operations, updating inventory, handling follow-ups, and tracking shipments. - Monitor the flow of orders to ensure all purchase orders are confirmed and all relevant information is accurately entered into the inventory system. - Collaborate with warehouse staff, carriers, manufacturers, suppliers, logistics directors, and other team members to meet service level agreements and customer expectations. - Assist senior staff with tracking inventory levels to help avoid stock shortages or excess inventory. - Oversee assigned projects to ensure they are executed according to project plans and company standards. Education/Experience: - Experience in logistics or fulfillment roles. - Prior experience with warehouse operations is an asset. - Proficiency in Microsoft Office (Word, PowerPoint, Excel). - Familiarity with Microsoft Azure and Exchange is preferred. - Demonstrated ability to solve problems and complete tasks in a timely manner. Competencies: - Strong customer service and support skills, both written and verbal. - Business-level communication skills, both oral and written. - Highly detail-oriented with strong organizational skills. - Ability to manage multiple tasks and priorities effectively. - Strong customer-first mindset and commitment to providing excellent service. Interview Process: - 30-minute Talent Acquisition Phone Screen. - 1-hour onsite interview with members of the IT Helpdesk Support team. Benefits: - Medical, Dental, Vision Insurance. - 401(k) company match program. - Telehealth. - Short-term and Long-term disability insurance. - Basic and AD&D Life Insurance paid for by the company. - Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance. - Employee Assistance Program. - Mental, physical, financial wellness. - Auto and Home Insurance discount. - Paid Time Off and 7 paid Holidays. - Paid Pregnancy, Parental, and Adoption Leave programs. - Employee Discount Program. - Training Programs. - Internal growth opportunities in a fast-growing company. - In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law. Supervisory Responsibility: - This position has no supervisory responsibilities. Physical Demands: - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds. Other Duties: - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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