Job description

Job Description Job Summary: The Business Solutions Consultant is responsible for designing, building, testing, and maintaining SaaS solutions on the Creatio platform, in an agile environment working with a cross-functional team. Creatio is a low-code/no-code platform to automate workflows with apps for CRM, Service Management, Marketing Automation and other business use cases. This Consultant will work directly with clients to understand their use case and bring the solution to life. Three or more years of related experience required. Responsibilities: • Attain Creatio Analyst Certification within 60 days of hire and maintain for duration of employment (required) • Attain Creatio Developer Certification within 120 days of hire and maintain for duration of employment (preferred) • Configure, customize and enhance Creatio applications • Plan and support large data migration efforts • Work with client and internal teams to gather requirements, write user stories and prioritize backlogs • Design and build Creatio integrations via low-code/no-code tools and Creatio Marketplace applications • Debug and diagnose failing solutions • Work collaboratively with team members in an agile environment (i.e. Jira Kanban board, sprint planning etc.) • Train end users and client administrators on implemented solutions Qualifications: • Three (3) or more years' experience as a Systems Analyst, CRM Administrator, SaaS Consultant/Specialist, or Developer • Experience as a Customer Service agent, consultant, or other client-facing role • Experience as a developer and/or system admin on an enterprise SaaS platform, such as Salesforce, SugarCRM, MS Dynamics, MS Power Apps, SAP, Zendesk • Experience with .NET, C# and/or JavaScript • Experience with Postman, Google Suite, Microsoft Excel and Jira • Agile software development experience, working in sprints, kanban, scrum or similar methodology • Innate curiosity and willingness to learn and expand your skills • Commitment to continuous improvement • Consultative mindset and flexible thinking • Experience forming lasting trust with team members and clients • Strong oral and written communication skills

Requirements