Job description

About Eleven Recruiting We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place. Our client, an investment firm, is seeking a Senior Infrastructure Engineer - Storage to join their team in Los Angeles, CA! Responsibilities: Enterprise Storage Operations • Administer global storage systems including NetApp, Dell Unity, and Dell PowerStore across data centers: (colo) Equinix, (self-hosted) Stamford, LA, London, and Singapore. • Manage network-based file share infrastructure (SMB, Client, NFS) including HR-restricted shares, departmental drives, Geneva application shares, and MDM dependencies. • Oversee configuration, capacity planning, access provisioning, and lifecycle upgrades of storage hardware at global sites. • Coordinate local storage deployments for critical office locations such as Stamford and London. Backup and Archival Management • Lead enterprise backup strategy using Avamar (software) and Dell IDPA/Data Domain (hardware) and legacy Veritas systems. • Ensure reliable backup of mission-critical systems (e.g., fund accounting system Geneva, order-management-system Everest, SQL databases, SharePoint, MDM) and retention compliance for 1-year and 10-year data sets. • Manage backup restore workflows, offsite replication to Virginia, and S3 archival for monthly and annual snapshots. • Coordinate audits and reporting in support of regulatory and internal reviews. Cyber Vault & Air-Gap Recovery Infrastructure • Oversee cyber vault (Dell Cyber Recovery) architecture, including scan intervals, retention, and infection alert workflows. • Manage the LA cyber vault and clean room architecture, including physical access and remote session troubleshooting. • Work with partners to implement remote access and storage expansion for air-gap replication scalability. Disaster Recovery and Testing • Collaborate with business continuity teams to perform semi-annual DR tests for mission- critical applications (e.g., Geneva, MDM, data warehouse). • Maintain and enhance DR runbooks; ensure infrastructure-level failover scenarios are documented and executable. • Execute non-disruptive, bubble-based failover environments for DR validation using VMware and Veeam Live Recovery. Patching and Vulnerability Remediation • Lead monthly and quarterly patch cycles for storage, virtualization, and backup appliances (ESXi, IDPA, NetApp). • Remediate vulnerabilities based on CVE and SSCM scans provided by the security team; track status in Jira. • Ensure patch testing is successful, and systems remain operational post-remediation. Infrastructure Support and Escalations • Act as L3 escalation for application and infrastructure teams when backup, storage, or server performance issues arise and require hands on the keyboard and in-person expertise. • Support Geneva's infrastructure environment including NFS shares, unit servers, SQL backend, and job scheduling errors. • Assist in troubleshooting interface workflows, API-based data feeds, and nightly reconciliation failures. Hardware Lifecycle and Vendor Coordination • Lead hardware decommissioning projects, including secure wiping (e.g., NetApp, Veritas) and vendor-managed disposal. • Coordinate with vendors such as Dell and Redesign for capacity expansion, contract renewals, and quote approvals. • Track global support contracts, lifecycle thresholds, and legacy hardware support transitions to Park Place. Site Support & Global Collaboration • Provide support coordination for sites such as New York, Stamford, LA, and London, in collaboration with regional leads. • Support cabling, power, AC maintenance, and hardware troubleshooting on-site or via local partners. • Assist in FTP data exchanges, vendor public key updates, and firewall troubleshooting. Documentation, Compliance, and Audit Support • Ensure all backup, storage, DR, and cyber vault documentation is updated in SharePoint or Confluence. • Serve as audit point-of-contact for storage and backup operations; generate required logs, reports, and attestations. • Coordinate inventory management and patch planning documentation with India support teams and third-party vendors. Required Qualifications: • Bachelor's degree in Computer Science, Information Systems, or a related field. • 8+ years of experience in IT infrastructure roles, with at least 5 years focused on enterprise storage and backup systems. • Strong technical expertise in Dell PowerStore, NetApp, Avamar, Dell IDPA/Data Domain, and VMware virtualization. • Experience with SMB/NFS/Client file share management and Microsoft Client. • Demonstrated ability to manage backup compliance, DR planning, and secure data retention practices. • Knowledge of CVE remediation processes and vulnerability scanning tools (e.g., SCCM, Jira). • Strong documentation, coordination, and audit response skills. • Familiarity with remote site infrastructure and vendor relationship management. Preferred Qualifications: • Master's degree in Technology Management, Information Technology, or a related field, a plus. • Experience in asset/investment management, financial services, or highly regulated environments. • Familiarity with Geneva and other investment systems' infrastructure dependencies. • Exposure to Azure Blob Storage, AWS S3, Dell Cyber Recovery, or air-gapped data protection solutions. • Prior involvement in enterprise DR testing and documentation best practices. • Certifications in Dell, NetApp, ITIL, or data center management a plus.

Requirements