Job description

Welcome to Samsung SDS America: Where Innovation Meets Transformation In a world where technology is constantly evolving, we're dedicated to empowering businesses to stay ahead of the curve. As the North American subsidiary of Samsung SDS, a global pioneer in digital transformation, we're driven by a passion for innovation and a commitment to delivering cutting-edge IT solutions that redefine what's possible. Our Mission: Unlocking New Possibilities We're proud to have earned recognition from industry leaders like Gartner, IDC, and Frost & Sullivan for our expertise in Managed Cloud Services, Cloud Security, and AI innovation. Our mission is to help businesses thrive in a rapidly changing digital landscape, and we're honored to play a key role in the digital transformation journeys of enterprise clients worldwide. Our Focus: Revolutionizing the Future of Business We're dedicated to delivering: • Groundbreaking Digital Transformation Solutions: Harnessing the power of technology to drive business success • Enterprise Mobility: Empowering smarter, more agile operations that unlock new opportunities • World-Class Managed & Cloud Services: Providing unmatched scalability, security, and reliability to fuel business growth Shape the Future of Technology At Samsung SDS America, you'll be part of a dynamic team of innovators, thought leaders, and problem solvers who are passionate about shaping the future of technology. By joining our team, you'll have the opportunity to collaborate with talented individuals, drive innovation, and be at the forefront of the latest technological advancements. Together, let's unlock new possibilities and create a brighter future for businesses and communities around the world. Position Summary: Step into a pivotal role as a Windows Systems Administrator, where you'll lead the administration of enterprise-grade Microsoft infrastructure while driving performance, reliability, and automation across mission-critical systems. You'll collaborate with IT Security to uphold compliance, mentor junior staff, and engineer innovative solutions that elevate operational excellence. As part of this dynamic team, this individual will support a next-generation, cutting-edge product environment, spanning a diverse array of technologies and devices in development. Responsibilities: • Administer and support on-premises Microsoft Exchange Server 2016 with DAG redundancy and related messaging applications • Manage and maintain Microsoft Active Directory and Windows Server environments • Collaborate with IT Security to ensure compliance and secure infrastructure operations • Perform system updates via SCCM and tune OS performance for reliability • Monitor, troubleshoot, and optimize server infrastructure, including capacity and performance • Provide Level II & III on-call support for infrastructure issues and outages • Mentor junior staff and contribute to cross-training initiatives • Develop, test, and implement engineering solutions with proper documentation • Maintain accurate system configuration records and coordinate with vendors for support • Recommend and implement automation strategies and innovative system enhancements • Support new system implementations and feature evaluations • Generate monthly infrastructure performance and operational metrics Requirements • 2+ years working experience as Microsoft Exchange System Administrator • 2+ years working experience as a Windows System Administrator • Experience with SCCM,MCP, MTA, MCSA, MCSE or similar certification is a plus • 2+ years Working knowledge of Windows Server, Desktop, and Active Directory Administration • 2+ years Working knowledge of VMware ESX, VCenter, and Virtual environments • Experience scripting using PowerShell, VB, Perl, or Python • Experience documenting complex environments • Experience with project management, vendor management, and policy development • Ability to work in a small team environment • Must be eligible to work in the US for any employer without restrictions • Must be willing and able to work onsite in San Jose, CA • High School Diploma is required; Bachelor's Degree in relevant field is preferred Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: • Top-notch medical, dental, vision and prescription coverage • Wellness program • Parental leave • 401K match and savings plan • Flexible spending accounts • Life insurance • Paid Holidays • Paid Time off • Additional benefits Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law. We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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