Job description

Senior Systems Administrator job at 5 Star Recruitment. Phoenix, AZ. The position duties include: • Working closely with other IT teams including Information Security, Service Desk, Quality Assurance, Production Support and product vendors to plan, deploy and sustain a stable, highly performing and available infrastructure and application environment. • Ownership/oversight and hands-on planning, deployment and operational upkeep of ASRS infrastructure and applications. • Proactive monitoring, identification and resolution of the most complex infrastructure and application problems. • Promoting and advancing team efficiencies and capabilities through DevOps/automation improvements. Additionally, and as needed: • Maintain timely, accurate and complete documentation and desk procedures for systems and team functions. • Identify and remediate security vulnerabilities. • Administration and management of: • Multi-tiered COTS applications • Public-cloud services • Physical and virtual servers • Mid-tier storage arrays and SAN • Security appliances • Active directory and group policy • Secure remote access, remote desktop/VDI • Adherence to Incident, Problem, Configuration and Change Management processes and controls. • Perform IT Service Management functions including creating tickets, communicating directly with users/IT staff, fielding incident escalations, performing troubleshooting operations and thoroughly documenting progress/status. • ASRS intent is to transition this temp position to full-time employee after a period of 6-9 months. Long-term temporary status is not an option Key Responsibilities and Qualifications: • Experience Required: One or more relevant industry-accepted certifications related to the following technologies: AWS, Cisco, Microsoft, VMWare, etc. • Education Required: BS in Computer/Information Systems and/or five years of experience as a server/network administrator in a medium-large enterprise. Skills Required: • Thorough understanding of multi-tiered application architecture. • Technical knowledge of Microsoft Windows Server and client operating systems. • Technical knowledge of Linux Server operating systems. • Ability to automate operational tasks and routines using PowerShell and/or other automation platforms/methods. • Proven customer service skills and ability to work professionally and effectively with all levels of staff. • Proven organizational skills. • Demonstrated problem-resolution skills and analytical/critical thinking abilities. • Ability to work within established operational policies and guidelines. • Ability to work independently with minimal supervision. • Ability to adapt to the changing needs of the agency. • Experience working in a 24x7, mission-critical enterprise public cloud and on-premises data center environment. Skills Preferred: • Experience using the Arizona Procurement Portal. Experience with contract setup and audit entries in DOORS or the LPA DBE System. • The Arizona Procurement Portal (APP) would be the source of payment data that has to then be recorded in our spreadsheet AND in the ADOT DBE & OJT Online Reporting System (DOORS) system audits. • We will have to get them access to both. • I added that previous experience with those is desired, but I don't really expect to find anyone with that experience. • They won't need to use the AZ360 financial system. • Access to the LPA DBE System only requires checking to see audits were done and contacting our subrecipient by email if they are lacking in their oversight. Must have: • Relevant industry certifications (AWS, Cisco, Microsoft, VMware, etc.). • BS in Computer/Information Systems or 5+ years of experience as a server/network administrator in a medium-to-large enterprise. • Thorough understanding of multi-tiered application architecture. • Technical expertise in: • Microsoft Windows Server and client operating systems. • Linux Server operating systems. • Multi-tiered COTS applications • Active Directory and Group Policy administration. • Physical and virtual servers, SAN, and mid-tier storage arrays. • Public-cloud services (e.g., AWS, Azure). • Secure remote access, remote desktop/VDI solutions. • Strong scripting and automation skills using PowerShell or similar platforms. • Experience in a 24x7, mission-critical enterprise environment (public cloud and on-premises). • Proven problem-solving, critical thinking, and troubleshooting skills. • Familiarity with IT Service Management processes (Incident, Problem, Configuration, and Change Management). • Ability to work independently and adapt to changing agency needs. Nice to have: • Experience using the Arizona Procurement Portal (APP) and familiarity with tools like DOORS or the LPA DBE System. • Knowledge of contract setup, audit entries, and oversight procedures in these systems. • Familiarity with promoting team efficiencies and DevOps/automation practices. • Hands-on experience with security appliance administration and vulnerability remediation.

Requirements