• Work schedule: 100% Onsite • Location: Scott AFB, IL, Ft. Meade, MD, or Ogden, UT • Clearance: Secret clearance Primary Responsibilities • Elicit, analyze, communicate, and validate requirements for business processes, accurately translating them into functional and technical requirements for the development team. • Crafting and generating data sets and visualizations as necessary, leveraging best practices to enhance reporting and analytics quality. • Performing various data-related tasks such as extraction, scrubbing, and transformation, along with maintaining metadata and data dictionaries • Assistance pinpointing data issues, implement data fixes, perform manual extracts, etc. • Tracking, monitoring and making updates to user stories directly in the Atlassian Jira tool. • Identifying the ‘As-Is’ process and working with the Product Owner, SMEs, and developers to create the ‘To-Be’ process. • Establishing governance and lifecycle management processes for all relevant data domains. • Conduct focus groups to generate in-depth qualitative data. Analyze focus group data in conjunction with survey findings to derive comprehensive insights. • Direct, manage, and mentor junior team members to foster professional growth and ensure project success. • Execution of engineering activities, requirements analysis, requirements traceability matrix, implementation planning, third party coordination, integration and test, documentation, deployment, and system assessment. • Assuming ultimate accountability for the accuracy of all pertinent data, executing any necessary data updates endorsed by leadership. • Collaborating and partnering with relevant business processes and digital solutions to ensure alignment with strategic roadmaps and seamless integration of existing data domains and business processes. • Developing, documenting, and communicating the purpose of all relevant data attributes, definitions, and acceptable values to stakeholders, ensuring organizational alignment, and understanding • Designing, implementing, and operating necessary business processes to monitor data health, swiftly identify and remediate data health issues, and visually manage performance metrics across management levels. • Conducting stakeholder training as needed and participating in data governance forums as required. • Experience collaborating with developers on designing & developing integrations that can integrate Master Data with other systems. • Experience in implementing and working with AWS and ServiceNow • Experience working in an agile environment with cross-functional teams. • Must be able to work independently and in a team environment with limited direction to complete work assignments accurately and on time, prioritizing multiple requests for competing projects and day-to-day customer support • Participate in User Acceptance testing and recommend improvements. • Comfortable working in a dynamic Agile environment Basic Qualifications • Requires a US Citizenship. • Must hold an active DoD Secret clearance. • Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support • Bachelor’s Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. • Ability to work effectively across multidisciplinary teams. • Proficiency in Microsoft PowerPoint, Word, and Excel. • Maintain requirements traceability for software systems (RVTM) • In-depth knowledge of data modeling, data architecture, and data warehousing • Successful and demonstrated experience with Agile methodologies (Scrum) Preferred Qualifications • Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. • Experience with JIRA, Git and Confluence. • Understanding of ITIL foundation or ITIL certified. • AWS cloud and ServiceNow certifications. • Bachelor’s degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline • Experience working with large software systems including hardware integration and test. • Experience working with multi-disciplinary technical development teams. • Experience using SAFe as the agile development methodology. • Experience moving from a legacy application to a new application • Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team. • Experience using Kanban to improve flow on support teams. • Experience with DevOps/DevSecOps and CI/CD implementation. For more information please send an email to HR@rmantras.com
Job Type
Fulltime role
Skills required
Agile
Location
Reston, Virginia
Salary
No salary information was found.
Date Posted
July 15, 2025
RMantra Solutions is seeking a ServiceNow Business Analyst to work onsite in Reston, Virginia, requiring a Secret clearance. The role involves analyzing business processes, managing data, and collaborating with cross-functional teams.